1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We stayed for 4 nights in total, split into 2 separate dates within a 10 day period. We booked a triple room for 2 people. The beds were very comfortable, the rooms were quiet. The view on the first stay was superb overlooking Lake Windermere. The location was perfect for exploring Ambleside on foot and for reaching other areas in the Lakes.
Negative section of review
The price for the first 2 nights was excellent as this was midweek, the price for the 2nd 2 nights jumped by about £170 as this was over the weekend. The toilet and showers are very small and quite tight in some cases to move around in.
Positive section of review
Showers had good pressure and bed was comfortable. Overall the apartment layout was nice and comfortable. Duncan was an excellent host. Very responsive over the phone, answered all my questions and even delivered an iron, which was missing from the apartment. Had the apartment been on a higher floor, it would have been a decent experience.
Negative section of review
The general directions given in a one page PDF are confusing. Emails with other contradictory information make it even more confusing. The apartment is on street level, so ground floor, however some documentation mentions it is on the 2nd floor judging from the basement exit. Keyless entry is confusing as well, although one gets used to it after a few times. Apartment is smaller than photos make it appear. Cutlery is cheap and broken. Dirty coffee mugs. 4th dinning chair missing. No doorstops, makes it difficult to go in and out of rooms. The main bedroom window faces another building and bins below. 6:30am wakeup due to bin collection, not pleasant. A bath wasn't possible, bath plug missing. However, all that said, the worst part of it is the lack of communication with A&M Properties. They are really really bad at replying to emails. More responsive over phone so best to call Duncan. I do not like ground floor apartments, having people look right into my space causes anxiety. I emailed them this asking which floor the apartment was on, never heard back. Many emails went without replies. Very disappointing! Had I known the property was on the ground floor, I would not have booked. The photos online are misleading, showing photos of properties on higher floors with views. I do not like bait and switch arrangements, this is one of those. When in the apartment, my three days were spend behind drawn curtains, in the darkness.
Abbots Ripton, United Kingdom
Positive section of review
Beautiful location, spotlessly clean. The room was very spacious and the bedding was of a very high quality. The bathroom was amazing. I had dinner in the restaurant which was delicious and so was the breakfast the next morning. Will definitely be back.
Negative section of review
Nothing
Positive section of review
Nice and comfortable room (with good air flow when I opened the window at night) with nice view at the Shard and the Gherkin, varied breakfast, hospitality, easy check-in and check-out
Positive section of review
Beautifully presented accommodation. Host Wei very kind and helpful Breakfast was very good, plenty of choices. Definitely would love to go back
Positive section of review
The food was excellent we had and evening meal and dinner. The staff were really friendly, happy to recommend to friends and family.
Positive section of review
Great location for visiting the local area. Great value for money. Very clean and an outstanding welcome
Negative section of review
There was nothing that we disliked
Positive section of review
First class stay, everything as it should be. Relaxed friendly staff. Great Breakfast, table served.
Wickersley, United Kingdom
Positive section of review
Accommodation was clean, bright & adequate for our needs
Negative section of review
No curtains in bedrooms so was woken up @ 5 every day, double mattress was uncomfortable very thin, lights in living room broken, not enough information on how to use gadgets.
Positive section of review
The area it is situated in.
Negative section of review
Nothing