1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
It was nice to have a sofa with TV and kitchen to prepare my healthy meals. It was clean ,only the fan in living room and bathroom need to be clean. Customer service was helping. I had a nice stay .
Negative section of review
In bathroom was missing a shower head,it was difficult for me to take shower because it was low and I'm 5.10.Also water pressure was low. Will be nice to be painted some parts of the walls and in front the house was mess,it should be more inviting. Is not in the centre,it's 30 min walk there.
Positive section of review
The staff were really helpful. Our room had been set up as a double, when we wanted a twin, and they changed it over straight away. We had a lovely room overlooking the sea.
Positive section of review
Excellent comfortable room for one night. Slept well and bed comfortable and facilities were more than adequate.
Negative section of review
Bit noisy in the morning due to roadworks on Harboro Road though no blame can be given to the hotel.
Positive section of review
A beautiful building, elegant with nice furnishings. Generous hospitality tray.
Negative section of review
Difficult to find, the entrance was blocked by the time we got there. Managed to get in following the delivery lorry sign. Would have been good to know this beforehand. Very poor reception man, found out in the morning it was the security guard after 10pm. More customer service training required!
Positive section of review
I liked the location it is so handy for the airport.
Negative section of review
I had an early flight but was told there would be cereal, bread for toast, cand butter and jam for early breakfast . I went down to have breakfast before I left, there was bread and I popped 2 slices in the toaster only to find there was no butter or jam. So no breakfast, there was no milk for the cereal either, and I did check the cupboards around the cereal and toaster.
Positive section of review
Near train station but 20 minutes walk to town
Negative section of review
Cut back on deluxe bathroom products
Positive section of review
Position and lovely apartment
Negative section of review
No bed sheets or duvet cover of towels but this would be easy to fix
Positive section of review
Clean, tidy, well-equipped.
Positive section of review
Right in Bungay
Negative section of review
They had a late breakfast and we had to leave early and wouldn’t compensate us for not having it as it cost them nothing and they would have been paid but not giving it back to us. Also the toilet didn’t work and it had plastic containers because the toilet was dripping and the owner said it was working but it wasn’t. All I heard in the night was the dripping even with door closed. It was like Chinese Water Torture
Positive section of review
Location