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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The location of the Stockport hotel was excellent. It was next to the railway station and close to the town centre. It was also easy to get to many places by public transport such as the local buses.
Negative section of review
I was horrified by the "computer booking problem". My flight into Man Airport was delayed so I did not reach the Stockport hotel until after midnight. The night porter David told me the hotel was FULL though I had booked WEEKS previously via Booking.com. He arranged for me to be transferred free by taxi to another hotel in the group in Manchester east. The cock up resulted in me not being able to go to bed til after 2:00 am!! The following day I had to be ferried back to my original hotel where I should have been accommodated in the first place. This is unacceptable customer service.
Positive section of review
Close to the city and near loads of restaurants. Central location. Very nice, beautifully decorated, clean and spacious flat. I liked everything and I will definitely come back.
Positive section of review
Location was excellent, within walking distance of all attractions.Room nice but let down by a very hard bed & pillows.Staff very friendly & helpful.
Negative section of review
Breakfast very poor, not cooked to expectations especially for the price we paid. Bed & pillows really hard & uncomfortable 😣
Great Yarmouth, United Kingdom
Positive section of review
Excellent location right on the Front. Smart, bijou hotel with excellent breakfast and welcoming, helpful hosts. Nothing was too much trouble.
Negative section of review
It was all great.
Positive section of review
The friendly & welcoming staff. Who made you relaxed, reassured helpful & cheerful
Negative section of review
No complaints
Positive section of review
The fresh and natural environments surrounding the property.
Negative section of review
Big or bigger men like my son and myself weren’t taken into consideration about the bed. We both found it difficult to sleep on our beds. The beds weren’t fixed to the floor and kept on moving all over the room; hence our inability to have neither a good nor sound sleep.
Positive section of review
Location good. Owner has care in how place looks.
Negative section of review
Not a dislike, but when I booked, if the owner could have told me they would give instructions on how to get in on checking day/time, I would not have been worried I was possibly getting scammed. Minor point.
Positive section of review
Close to the event we were attending Clean
Negative section of review
Firstly accessing the flat is a little bit of a mystery tour just to find the key. The flats do have under ground parking but host told us they are not paying for any more keys as previous renters have lost them so what would have been very useful to access the lift straight to the correct floor for the disabled users in our party wasn’t possible so they had to manage the steps at the front. ( another reason for choosing this property) The mirror in the hall was smashed and should have been removed or replaced. The sofa bed was broken so a double bed was put in the living room the slats of the bed kept slipping off. The two pillows were flat and no support. The sofa was broken and couldn’t all sit on it so an uncomfortable few days sitting on an unstable low bed instead of a comfortable sofa. The main bathroom the shower over the bath didn’t work.( another reason for choosing this property ) The second bedroom houses the boiler so noisy and is inconvenient at the angle the cupboard is situated at. The bed in this room was just two mattresses on the floor and again two very flat pillows no support again. The third bed the mattress was terrible and had a big dip in it so very uncomfortable and requires replaced. There were no bedside lights which would have been useful ( are in the photos on the site and slightly expected ) Some of the floor at the living room door isn’t finished and the radiators in the bathroom and the on suite bedroom needs refitting and not have pieces or cardboard and sticky tape covering goodness knows what. There is loud noises in the on suite if other flats use their water or bathroom so can be very noisy at times during the night/ early mornings.
Positive section of review
Very noisey
Negative section of review
Very busy