1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Great location and brilliant friendly staff (we arrived late at night and the staff recommended a local Indian restaurant that was still open which was fabulous too). Had great drinks at the bar, the room was super clean and we had superb breakfast at the hotel the next morning = a lovely stay, thank you!
Positive section of review
The staff made me feel very welcome when checking in and checking out of the hotel, everything was clean and very good value for money, have visited a few times and never had a problem
Positive section of review
Service was exemplary and my car was safe there while I went on my holiday. When I returned I called them and they picked me up in around 10 minutes.
Negative section of review
Nothing to dislike
Positive section of review
It was convenient for our purposes. The room was clean and beds comfortable.
Negative section of review
It was on a very busy road and our room faced on to it. The road noise could not be excluded without earplugs. The stairs from the bar to the room were incredibly steep and potentially dangerous. The fire escape stairs, which we used to enter and exit were not quite as steep and were wider. No breakfast was available. No-one tidied the room after we left for the day. The food in the evening was fine. The first member of staff we met was friendly and helpful but he went off shift and we never saw him again. The others we met were sullen and unfriendly.
Positive section of review
Spacious and bright ground floor and a fantastic room with a pool table !
Positive section of review
Clean and spacious accommodation with beautiful views. Welcoming host.
Negative section of review
The beds were on the softer side.
Positive section of review
I like the location as it is close by the underground and its centre.
Negative section of review
The towels provided has holes and no necessities like the hair dryer or vacuum. Also, there was a lack of communication from the owners. Literally did not reply to me until the last hour of checkin time and we were figuring out how to get the keys or who to get them.
Positive section of review
Excellent location for Victoria & Buckingham Palace
Negative section of review
All good
Positive section of review
Cosy layout and attention to detail decor
Negative section of review
Squeaky floor room 2
Positive section of review
Breakfast choice alright .
Negative section of review
The bedroom needed to be refurbished.