1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Location, location, location! Right in the centre of Birmingham, loads of restaurants and bars around (obviously including Spoons which is just downstairs). The room itself was comfortable and clean with everything you'd need for an overnight stay. Biccies, bottles of water, tea and coffee in the room. Lovely powerful over bath shower! I would definitely stay here again.
Negative section of review
Unfortunately we were on the first floor at the back of the building and got woken up at 6am by barrels being delivered etc!
Positive section of review
All staff were extremely friendly and made us feel very welcome. The food quality and quantity far exceeded our expectations. We enjoyed free use of sauna, steam room and the outside hottub.
Negative section of review
We were not aware that there were two sets of stairs up to the suite.
Positive section of review
Great central location. Lovely atmosphere. Staff warm and friendly and helpful.
Positive section of review
Clean and spacious. Comfortable beds and very gracious host
Negative section of review
A little out of the way but in a nice quiet country side
Positive section of review
Hotel experience overall, incl. the cafe.
Negative section of review
Two stair cases up wasn't easy
Kirkton of Largo, United Kingdom
Positive section of review
Fantastic views and beautiful setting.
Negative section of review
Nothing.
Positive section of review
Lovely location.
Negative section of review
The hotel was not to the standard I expected. Dogs took priority. The bar was full of barking dogs. Our room was the smallest, probably because we did not have our dog in the room. Everyone had dinner in the bar first. The menu was almost vegetarian and the Lamb had not been delivered, so they offered an alternative red meat of venison. Bar staff no idea about drinks. Very very disappointed. We did not stay, checked out and they gave a full refund. I would question my original booking with Booking.com last August 2023!!
Positive section of review
Lovely location
Negative section of review
Dusts under beds and cobwebs
Positive section of review
Excellent room
Positive section of review
Nothing
Negative section of review
It was extremely small, the room was very dirty with black mould in the shower, the hot water did not work and I would not recommend staying there