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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The location was perfect for us. It was just 10 minutes walk from Hyde Park and the Paddington underground station. It was very quiet and yet had loads of lovely restaurants nearby. The breakfast room was pleasant and the choice of food was good and fresh. We were able to pay for 3 days of breakfast up front for a discount. The room was adequate, with a TV, Fridge, a good shower and good storage. the bed and pillows were very comfortable.
Negative section of review
The bar/lounge wasn't very inviting. I think a few comfy chairs to sit in instead of the haphazard tables might be a good idea. They had a TV in the room, but we didn't feel like sitting in there.
Positive section of review
Easy to get to by bus from the airport. Helpful contact to give code for key lockbox to let yourself in, and to advise nearest bus stop to property. Located well for the venue I was going to. Bed clean and comfortable, shower ok. Good for local Tesco/ takeaways. Cheap and served it's purpose ok.
Negative section of review
Communal lounge/kitchen area .... Really needs a good clean and maybe time to replace the couches. Cupboards dirty but the fridge was clean. Outside area also needs to be cleared up ,(but to be fair I was only sleeping there as out all the time). My room door opened straight onto the street do a bit noisy in the morning.
Positive section of review
It came with a parking lot. The rooms were clean they didn’t smell. It came with a very good breakfast I would say. Walking distance to local restaurants.
Negative section of review
We got a really nice room for five and had to switch it cost of electricity problems. That wasn’t that great that we got a smaller room for this. Also a weird smell we noticed in the hallways and Stairwells. Swinging hallway doors can be very disturbing early in the morning.
Positive section of review
Breakfast was very good. Dinner was fine, if unexceptional. The bathroom was excellent, with a great shower and good lighting. Comfy sofas and huge bed.
Negative section of review
Noise from muzak was loud and persistent, in room and restaurant, until 11p.m one night. On the Monday, we went out at 9.30a.m. leaving sign on our door, only to arrive back at 2.30 to find our room had not been cleaned. Unworthy of an expensive hotel. On Sunday, after we arrived, we asked the receptionist how to walk to the beach. I was unimpressed by the difficult, stony walk through fields and building site. Not the best start for me, a 76 year old and my husband, aged 80. Parking was difficult at times. We were not prepared to park on the narrow road.
Positive section of review
Excellent 5min walk from Northern Quarter Breakfast was fab - plenty of hot and cold options
Negative section of review
Nothing
Positive section of review
Nothing - wouldn't stay there again. Did not offer parking permit.
Negative section of review
old fashioned room with one picture. No carpet in room. no shelf by sink in small bathroom. TV in wrong position. Bed basic. Breakfast basic - only bananas for fruit, sliced bread. not value for money.
Positive section of review
Location Comfort of room Front of desk excellent
Negative section of review
Prices of food, quality for the price is very very poor
Positive section of review
All the mod cons and very smart, classy apartment.
Negative section of review
The 2 flights of stairs to get to the apartment and then a further flight once in to reach the bedrooms.
Positive section of review
Modern and comfortable. Lovely garden.
Negative section of review
No welcome pack. Garden bench & table were not comfortable
Grays Thurrock, United Kingdom
Positive section of review
Nice location and good facilities.
Negative section of review
The shower is over the bath with no anti slip mat provided. My mother slipped and injured her knee, there is no grab rail either. Very dangerous for the elderly, it should at least have a non slip mat in the bath.