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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The excellent location. Free parking in street opposite the building or plenty of places close by. Its cleanliness, room facilities( twin room in loft area), view of the harbour from side window. Small breakfast delivered to room on tray in the morning- previously having completed an order form on arrival & leaving it outside bedroom door. Proprietor assisted us with carrying our 2 suitcases down to the hallway prior to us leaving.
Negative section of review
Being elderly, the 32 steps it took to get to our room struggling to carry 2 heavy suitcases as well. We did not notice any warning of this at the time of booking & would probably have chosen a different type of room had we know !
Positive section of review
The property was beautiful and spotless, the furnishings were to a high standard. Beds super comfy and all of the rooms were spacious. The location was right in the centre of York so easy to get to all the must sees, lots of restaurants, cafes on doorstep. Great communication from Ben the property Manager.
Negative section of review
The only slight downside was the noise on a couple of nights from people passing in the street but that is the chance you take with being in central York. Ear plugs sorted that out. Apart from that we loved the apartment and location. If back in York we would book here again.
Positive section of review
they were nice enough to let us check-in earlier than announced, @ 11 am, which was deeply appreciated since we were really tired. Room was clean, perfect to rest after a whole day of visiting the city, also, really well positioned, close to underground and buses.
Negative section of review
There was no hairdryer.
Positive section of review
Location was nice, would have been better with pathway ad had to walk on the road with dogs. Road not busy though. Breakfast was very good. Good quality produce.
Negative section of review
Could not have juice and tea/coffee but one or the other. Good selection of drinks in room except no decaf tea. Even though the room/ bathroom was 500 square foot there was not room for two small chairs?
Positive section of review
yummy standard breakfast VERY DOG FRIENDLY! such a plus and very well located!
Negative section of review
n/a
Positive section of review
very central, fine and cheap, great for what we needed
Negative section of review
nothing of note
Positive section of review
Didn't have breakfast
Negative section of review
Broken chair, loose toilet seat, neither were fixed over a 3 night stay, apparently hotel is waiting renovation, receptionist on afternoon shift extremely helpful.
Positive section of review
Near by attractions
Negative section of review
It was dirty I asked for 2 beds for myself and my son but only one bed was provided
Positive section of review
Great location
Negative section of review
I didn’t realise that it was room only and not breakfast provided
Positive section of review
Location
Negative section of review
Fire alarm at 5:30am 😩 had to get up and get out 😂