1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Burgh by Sands, United Kingdom
Positive section of review
We had two guys staying at Rivendell to complete some forecourt work in the area. Rivendell is immaculate. The kitchen is fully equipped with everything you need to cook and prepare food. Free parking facilities on site as well which is great. Fantastic communication with Lynne the host. We made a few bookings with her for the same property, and nothing was ever an issue even when Lynne and her husband were on holiday. We will definitely keep this property in mind for future bookings in the area.
Positive section of review
The owners were so friendly and helpful. The hotel is spotlessly clean. It is not far from the winter gardens so was ideal for our visit. Breakfast was one of the best I've had. Lots of fresh fruit, cereal etc and a delicious cooked breakfast. Rate it 5*
Negative section of review
Nothing to dislike.
Positive section of review
Nice location, you can reach to National History Museum by walking (20 min.) There is a Sainsbury's market just 5 minutes walk and many restaurants in the neighborhood. Employees are helpful.
Negative section of review
They gave me a spotted sheet even though they changed it immediately. In addition, the bathrooms inside the rooms are too hot and the ventilation was not enough to make it cold the space after the shower.
Positive section of review
It was a beautiful property, with everything you could want in a home away from home - and more. There was a lovely welcome pack, the place was spotless and the customer service was exceptional.
Negative section of review
The parking situation was awful. It was only the fact that we had a blue badge that enabled us to park, not in our road but in the next one and even that failed us one night and it took me nearly 20 minutes of driving around until a found a space, some distance away. I only ever saw/found one vacant non-disabled space in the week we were there. However, if you don’t bring a car with you, this is an ideal location but not if you do.
Positive section of review
Comfortable and clean premises and perfect location right next to Grand Station venue.
Positive section of review
We arrived early and were given a room straight away
Negative section of review
Breakfast wasn't the best
Positive section of review
A rather grand four poster bed and suite.
Negative section of review
Curtains- didn't pull closed and roman blinds didn't work so very light. Bathroom- shower was over bath mixer was old without curtain. Toilet seat needs adjustment. No soap.....loads of shampoo but no soap
Positive section of review
Great house owned by lovely people
Positive section of review
Comfort, cleanliness, location
Negative section of review
N/A
Newcastle upon Tyne, United Kingdom
Positive section of review
Eveything except shower.
Negative section of review
Shower pressure was very poor in Room 434.
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