1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
My room was absolutely grotty and dirty as hell. The bins hadn’t been emptied upon arrival and the walls were dirty with marks and Splash Marks. The beds were half heartedly made and there was a disgusting long hair on the shower head discovered the next morning. The toilet seat was broken… I didn’t stay the second of my two night stay as it was just horrible. Shame… I’d stayed in the Campenile in Birmingham many times before and it’s been great…. This hotel was just grotty as!!!
Negative section of review
As Above Horrible stay Grotty and dirty room
Positive section of review
Lovely hotel. Only thing I would say is that it’s the first hotel I’ve been to that only have scrambled egg out on the breakfast buffet. Would be good to have fried ready for those who can’t have scrambled eggs due to intolerances.
Negative section of review
That you have to pay to use the pool even though you just paid quite a lot to stay. Should be complimentary to guests
Positive section of review
My room was very clean. I liked having a fridge with a variety of drinks in it. The staff at reception were great. They stored my case for me whilst I was working which was helpful.
Negative section of review
Everything was overall fine. Improvements perhaps - Even though you were provided with a ticket, you were expected to help find your luggage. Could this system be improved? More fresh milk in the room would be nice as well. Dinner was nice but quite pricey.
Positive section of review
I liked the sight of Shetland ponies grazing in the nearby field. I liked the ease to get to the Truro City Centre. Trouble free parking. No noisy neighbours.
Negative section of review
Maybe a little more storage facilities for clothes. I was ok, but travelling on my own.
Positive section of review
Location brilliant very clean and comfortable staff so friendly and attentive. Great value for money
Negative section of review
Nothing
Positive section of review
Great location, excellent value, good Scottish breakfast, friendly staff & comfortable.
Negative section of review
A little too dog friendly & no real ale in the bar.
Positive section of review
Friendly staff and great location for where I needed to be. Clean enough and tidy.
Negative section of review
Hotel needs some money spent on it to update it. It's a little dated.
Positive section of review
Amazing property loved everything!
Positive section of review
The location and staff friendly
Negative section of review
very run down, the cleanliness of the room was very poor, very bad smell in the room and a lot of noise travelling up from downstairs. Windows could not be opened and don't think had been cleaned for a few years.
Positive section of review
THE LOCATION SUPERB
Negative section of review
ROOMS VERY VERY TINY FOR 2 PERSONS NO FRIDGE IN THE ROOM UNACCEPTABLE MOST OF THE STAFF VERY POLITE AND HELPFUL BUT ONE OF THEM RUDE AND OFFENSIVE