1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The hotel location and grounds are beautiful, with a relaxed atmosphere. All the staff were welcoming and very helpful. The facilities were great and the apartments were lovely, clean and comfortable. We were allocated an upgrade to what we had booked.
Negative section of review
We had a two night stay. Noise and vibration from a plant/service room below/adjacent to the bedroom made it very difficult to sleep on our first night. However, when informed the following morning, the staff and manager were very helpful and we were offered an alternate apartment which was perfect.
Positive section of review
Hosts very welcoming and helpful. Room spotless, very comfortable with great views. The vegie breakfasts were an excellent start to the day. Also just a pleasant 5mins walk to very good eateries in Conwy town on the evening.
Negative section of review
Nothing
Positive section of review
Excellent customer service. A big thank you to Heather at the reception desk, Finn behind the bar, waiters at breakfast & Greg the concierge. Also a big thank you to the house keepers. Our room was immaculate.
Negative section of review
Everything was fantastic. 😊
Positive section of review
Everything was designed with an eye for style, colour and detail. The breakfast was very generous and Lisa was warm and attentive. The accommodation was superb, the location excellent.
Negative section of review
We loved everything
Positive section of review
It was a great stopping point after arriving at Bristol airport. Room was a tiny bit small but ok. Food was excellent.
Positive section of review
Really lovely room, nice and quiet, extremely central location!
Negative section of review
Nothing!
Positive section of review
Very nice staff and the food in the restaurant is super good😄😄
Negative section of review
Passing the hotel on mainroad makes you think its closed. Very grey and not looking open. Maybe its due to early in the season?... Some flowers, colours, i dont know, but something that make hotel look more welcoming 😄😀
Positive section of review
Superb location. Decent rooms. Friendly Staff.
Negative section of review
Cold shower. Dirty walls.
Positive section of review
Breakfast Room Staff toiletries
Negative section of review
Wifi was flaky Tap was a bit drippy My colleague said her room was too hot
Positive section of review
Akl good
Negative section of review
No selling point cans of beer