1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Everything or I wouldn't keep coming back! Feels safe with keyfob plus 24hr reception. Love the quiet time 9pm to 7am, no worries about being disturbed by inconsiderate "neighbours ". Comfy, cosy, clean apartment. Superb staff no matter who is on shift, all brilliant and helpful whilst still being professional. Gorgeous view of the fantastic sunrise breaking through. Arrived in rare warm weather to find a mobile air-conditioning unit cooling the apartment- very thoughtful thank you.
Negative section of review
Actually found a hiccup (only taken 7 stays to notice something) the hairdryer lead does not allow you to be able to comfortably stand in front of the mirror situated in the bedroom to be able to see how you are styling your hair.
Positive section of review
Great vibe & lovely feel. A bright and airy apartment. Very well appointed. Very clean. Location suited us very well - plenty of eateries, close to Queens & City Hospital.
Negative section of review
All good
Positive section of review
Plenty and varied menu and no trouble for it to be altered, always hot and I scoffed the lot! Lovely family, always helpful and cheery. I'd recommend the venue.
Negative section of review
My disable friend realised we should'n't have booked his en suite room as it was on the first floor , as we were told it was when we booked it so the steps were too much for him. I was on the top, right under the roof, with a great view of the water and I had my own shower and toilet just 3 steps away. I like the two wee wooden square blocks hanging on the wall in lieu of a wardrobe (there was no room to fit one in). Lovely bed. and a reading lamp at the right height.
Positive section of review
Nice comfortable room, attentive staff, room drinks provided very good, located in the centre of Ironbridge with secure parking a short walk away.
Positive section of review
Clean, excellent breakfast, very helpful gentleman in the restaurant at breakfast gave us great advice how to get to our destination that day.
Negative section of review
Being a bit older, it would have been good to be told at reception how the elevator worked as we missed the signing. Our room was in the new build. We were very confused by the different lifts and got lost trying to find our room. We think it would prove to be easier with better signing.
Positive section of review
Good central location. All staff we spoke to were very pleasant & helpful. Late night bar for residents.
Negative section of review
Shower head not above head, when standing in shower, had to bend down and swivel shower head
Castle Donington, United Kingdom
Positive section of review
Lovely location by the side of the River Trent
Negative section of review
All good
Positive section of review
Both my wife and I really enjoyed our stay and
Negative section of review
We can not fault anything
Positive section of review
it was clean and bed was comfortable
Negative section of review
nothing
Positive section of review
Nothing
Negative section of review
Awful smell of stale smoke in the room, nobody to help or get in contact after 10:30pm when we tried to get back into the hotel at 23:00. Shower head broken. Blind broken. No sign for hazard on the corridors such as watch your step or head. Tripped a few times because of this.