1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We found it as a base to walk in GlenCoe, aiming for Buachaille Etive Mor but others could have been closer but others were too expensive or booked up. I found I could have a continental breakfast and a cooked breakfast that suited to my restricted diet - I refused meat and eggs for 70 years which was often awkward. A veggie cooked meal without meat or eggs, pastries and cereals with fruit available. An evening meal from the hotel wasn't available but they permitted us to order delivered food and use their dining facilities. Simple.
Negative section of review
Only woken too early by a false fire alarm - but the problem was quickly and efficiently dealt with - almost immediately tod us very quickly that it was a false alarm. The location could have been indicated the position of the hotel more clearly, with more obvious signage.
Positive section of review
The hospitality was excellent lam losing my sight the lady helped me a lot l don’t take it for granted the care and how sociable the lady was, she was ready to help me l really liked her good customer care
Negative section of review
Smartness of everything l felt at home within seconds of my arrival.
Positive section of review
An amazing property with a lovely garden with a hot tub great to relax in the garden. The property has four bedrooms with a shared lounge dining room and kitchen facilities also shared.
Negative section of review
Nothing it was great
Positive section of review
Great location, room was clean. Decent bedding and pillows. Nice bathroom. Tea and coffee available in the room. Handy for a nice meal across the road at the Queen Victoria.
Negative section of review
No breakfast available due to staffing issues but these things happen. Room was old fashioned, could do with modernising. Didn't really have any interaction with staff. Just got told where the room was and the key was in the door.
Positive section of review
Location, view, room size and quality of fittings especially bathroom, good quality and choice for breakfast.
Negative section of review
Bed a little on the firm side for our liking, breakfast coffee tasted like instant which is a shame because the rest of breakfast was good quality.
Positive section of review
My stay was for work and I slept well. The staff were very friendly. ‘All you need really.
Positive section of review
Always our favourite Retreat place to be Love it👍👍👍👍👍👍👍
Negative section of review
N/A
Positive section of review
Beds were comfy, staff freindly, location good
Negative section of review
Cleanliness wasn't very good. Also didn't like the fact I had to hand my keys back to hotel everytime I wanted to go out, leaving me feeling insecure about my property.
Positive section of review
Nothing it was horrible i want a refund
Negative section of review
There was sick all over the carpet there was duveh was dirtyy and bath stank off fags first tike this has happened i want my refund
Stockton-on-Tees, United Kingdom
Positive section of review
Location
Negative section of review
Shower poor Plug in bath didn’t work Poor water pressure 6 beds but only a 2 seater settee and a chair in living room
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