1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Airport and car rental companies are in walking distance. So if you have an evening flight, it is worth while staying at this hotel and renting a car from the next morning: it saves you a day's rental fees. The hotel serves food, drinks and snacks. Breakfast is included in the price. There is a Subway (fast food) and a petrol-station in 2 min. walking distance.
Negative section of review
Breakfast sortiment could have included porridge or pancakes...
Positive section of review
Beds comfy and sheets clean. Tea & coffee provided. All the facilities were there that were needed.
Negative section of review
Previous clients had left an ashtray of cigarette butts with ash on the window ledge that cleaners hadn’t cleaned it. TV was’t working. Carpets were old & fairly dirty. Could do with being replaced (with wood) for cleanliness. Shower gel holder was broken and so was shower gel dispenser. All small things that could easily be improved.
Positive section of review
Staff were very helpful and hotel was comfortable. Ideal for an overnight stopover. Food was very good.
Positive section of review
Lovely interior and staff members, they even accommodated a half an hour extra check out
Negative section of review
Na
Newcastle upon Tyne, United Kingdom
Positive section of review
2nd time we’ve stayed at the Vermont our favourite hotel in Newcastle!
Negative section of review
Nothing
Positive section of review
Location was great. Room was clean & tidy. Breakfast was good.
Negative section of review
Room was very clean & tidy, but quite small. Bed wasn't that comfy as you could feel springs through the mattress.
Positive section of review
Zena was an amazing host and the hotel was in a good location
Negative section of review
Wasn't happy about cat in the breakfast room,and no fridge for the fresh milk given for drinks
Positive section of review
Very big and spacious. Decorated beautifully
Positive section of review
Very good and clean
Negative section of review
Address not giving to clearly for arrival
Positive section of review
Not applicable.
Negative section of review
Had some trouble finding 'chalet' when we arrived since it turned out to be a caravan.