1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The property is in a quiet location, but still only a short walk from Amble. The property is well maintained inside and out, beautifully decorated and clean. Everything you needed was provided. The instructions to use the essentials were excellent & thoughtful extras like the additional hand towels in all the bathrooms, WC & kitchen were a lovely touch. We loved the views from the back of the house and enjoyed relaxing in the garden.
Negative section of review
We liked everything
Positive section of review
Large comfortable en-suite single room, delicious breakfast, spotlessly clean, good value for money, Alison was a delightful and helpful host, easy to park outside, close to town. Would definitely choose to stay there again.
Positive section of review
Good facilities such as pool, large grass area for dogs, the fact that dogs are allowed. I liked the variety of seating areas in the lobby and outside on the patio.
Negative section of review
Disorganisation of staff, lack of leadership and management . For example, one young man behind the bar when it was very busy. There was no time to clear tables and he was running out of glass’. This was not the fault of the young barman because he never stopped serving and being polite even when a drunk customer was being very sarcastic to him. A young member of management came by but did not offer any assistance. A young girl arrived later but the rush was over by then.
Positive section of review
Breakfast was excellent and evening Meal excellent too . Staff were friendly and very welcoming. Would highly recommend a stay at this lovely place
Negative section of review
Nothing could have been better . It was superb
Positive section of review
The room overlooked the harbour was nicely decorated, really comfortable and clean The service both for the room and restaurant was very good
Negative section of review
Nothing we were happy with everything
Positive section of review
On first impressions the location, staff, cleanliness, and overall ambience was great. The breakfast was also delicious.
Negative section of review
We were originally overcharged, until I pointed out that I had a fee that was a third less than what they had charged me, so they refunded and re-charged me the right fee. Also, The food we ate in the evening was not as described on the menu, the tomatoes were only small, and only half was given with a steak and a small flat mushroom, not a large one. The peppercorn sauce was extremely runny, more of a juice than a creamy jus. The mash was cold and everything else hot! It was dissapointing when you are being charged £30. I ordered the steak pie, which was delicious and extremely hot. Hit and miss I would say, depending on what you ordered. We did complain and the staff said it was due to the chefs being agency staff and only working there temporarily. We happened to be visiting the night before a market was being set up and there was a note on the bed asking us to move our car by 6:30am the next morning, when we checked in. There was CCTV and we didn't wish to move the car with expensive fishing gear away from the hotel where we couldn't see it, so we had breakfast early and moved the car by 8:00am instead. We feel they should have told us when we booked, what the score was.
Positive section of review
All the little touches that made it perfect.
Positive section of review
Very nivelou and eficiente service
Negative section of review
Nome
Positive section of review
The whole caravan was amazing.
Negative section of review
Nothing to dislike. Would have been nice to have cushions for the outdoor furniture.
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