1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Will definitely stay here again. Great location for what I needed. Staff were friendly and efficient, all public areas were clean. Food was excellent, room felt brand new with comfy bed, lovely bathroom, excellent WiFi and a smart TV.
Negative section of review
N/A
Positive section of review
We couldn't have been more comfortable and welcome, The High Croft was just what we needed, Rachel and Keith were great hosts,we didn't want to leave 💜
Negative section of review
There wasn't anything we didn't like
Newcastle upon Tyne, United Kingdom
Positive section of review
This is my second visit Friendly reception and lovely lady Fabulous room Night porter lovely Kiran was just brilliant and the breakfast delicious
Negative section of review
Just hard to get parked not hotels fault just a difficult area for parking
Positive section of review
The food in the restaurant was beautiful. Staff were so friendly and so accommodating.
Negative section of review
Nothing
Positive section of review
Staff were very friendly and helpful. Room was lovely, very comfortable bed.
Positive section of review
Room quirky but large and dark and very quiet so had good nights sleep.
Negative section of review
Bed litttle hard for my preference but great size
Brighton & Hove, United Kingdom
Positive section of review
breakfast was pretty good the view from the window is marvelous
Negative section of review
We did not like the chlorine smell in the hotel, but we know that this is usual in british hotels there should be an adapter for continental electric plugs available.
Positive section of review
Good location for the O2 Reasonable price for London
Negative section of review
The air conditioning was not working properly There was a smell in the bathroom sink
Positive section of review
Very clean and friendly staff
Negative section of review
None
Positive section of review
The view
Negative section of review
That all the furniture and rug was covered in big cigarette burns and human stains of the apartment been used as a brothel hotel the out sitting area has not been finished and flags are loose and just laid on the floor no cement gaps that fail health and safety rules of building I am disabled and got my crutches stuck in gaps that should be filled my partner has stage 4 cancer I did forward pictures to the alur so I didn't get charged for the damage that they already paid me to stay in an according to staff number 15 was the best apartment shame on you booking.com