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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The location is great, far enough away to be quiet but right on the Mersey at Kings Dock, which is within walking distance of the city centre. The hotel itself is compact and yet has everything you need, it’s spotlessly clean and the staff are lovely, with the free parking, it’s was a bit of a gem find
Negative section of review
Nothing
Positive section of review
Location and beds were very comfortable. Nice and quiet location. Staff super helpful and friendly.
Negative section of review
Breakfast! “Roasted potatoes” in the fried breakfast. Hmmm, I wouldn’t call over boiled halved new potatoes that have been dried to a crisp under a grill “roasted potatoes” disgusting. The rest of the fair was pretty average. Never mind.
Positive section of review
The situation was perfect. The hospitality was great. My room was everything it should be.
Negative section of review
I had absolutely no complaints
Positive section of review
Like most of everything,special coyote ugly pub right next door brilliant location
Negative section of review
The bathroom was way to closer to the bedroom
Positive section of review
Love to give this place 10 because all was beautiful except.....
Negative section of review
Pungent musty/ mouldy smell. Although they keep heaters on 24/7 and put diffusers around (which are a problem in themselves) the smell for me was just too much.
Newcastle upon Tyne, United Kingdom
Positive section of review
Hospitality, location, health spa, and room were all great.
Negative section of review
Although we brought our own. The three dispensers in the shower (shampoo, conditioner, and body wash), were all empty.
Blaenau-Ffestiniog, United Kingdom
Positive section of review
Stunning views, really comfortable room. Good food.
Negative section of review
Just a personal thing, there is no lift and for me the stairs were difficult.
Positive section of review
Location was ideal for what we wanted
Negative section of review
Decor was slightly dated
Positive section of review
nothing much
Negative section of review
bathroom was smelly.. kinda ppl smoking inside wasnt even sure if towels were washed.. didnt use them anyway
Positive section of review
Nothing
Negative section of review
Had to vacate on the Sunday due to hotel having to close had 30min to pack and find new hotel Keys didn’t fit in door Floors to noisy Stain on bed