1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Absolutely loved our stay thanks to Fi and Leanne they were both so friendly and made us feel so welcome to be sharing their gorgeous old beautifully decorated Tollhouse. It was so nice to have a lovely lounge area to sit and relax and to have a little kitchen. Everything was spotless, the bed and pillows were very comfortable. Would highly recommend to anyone to stay.
Negative section of review
Nothing not to like it was perfect.
Positive section of review
The hotel is very charming and the staff super friendly. Location was perfect, 2-minute walk from Haymarket train and tram station which convenient public transportation access to the rest of Edinburgh as well as the airport.
Negative section of review
My complaints are rather minor but nonetheless: Bathroom door couldn't close properly. The ventilation fan in the bathroom was rather loud. The room used an old key instead of keycard access, a bit of a hassle when compared to keycards and automatically locking doors.
Positive section of review
The evening meal and breakfast was really good, all the food was presented well, and the service was good for both the evening meal and breakfast on the first morning. The room was comfortable and of a good size.
Negative section of review
The room is starting to look a little tired The breakfast arrangements on the Sunday morning could have been better, self service is good but it all felt a little cramped and unsafe to be carrying hot drinks/food past people getting their breakfast, especially when you have plenty of space in the hall to be able to spread the hot and cold selection out, this would cause less of a bottleneck and be safer. The set up is an accident waiting to happen.
Positive section of review
Location was good for us as we were going to a wedding nearby. Room was spacious, well equipped, comfortable and tea / coffee making facilities were plentiful
Negative section of review
We couldn’t switch off the light outside the room which seemed a bit wasteful
Positive section of review
It was a great stay and the service from the staff was excellent and the views from the front of the hotel was amazing. We will definitely be back again
Positive section of review
Property was clean, in a great location for our trip, the smart keys worked great snd meant there was no chance of losing a set of keys
Negative section of review
There is only 1 sofa in the lounge, there wasn’t enough comfortable seating at night for watching TV. There weren’t enough large towels, we ended up buying towels from Primark There is only 1 large mirror in the en suite of the master bedroom, another large mirror elsewhere in the property would have helped whilst getting ready
Positive section of review
Location was very good.no complaints about the food,and the staff werefriendly
Negative section of review
My partner is disabled and found it difficult.and was unable to use the shower also getting up from the chairs provided
Positive section of review
The room was comfortable & clean
Positive section of review
Breakfast and cute dog
Positive section of review
Location
Negative section of review
I not like because I not feeling security. The 2 single bedroom door not close this door have access to all building
© 2024 AEGEAN AIRLINES - Content guidelines and reporting
