1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Brighton & Hove, United Kingdom
Positive section of review
Clean, good location and very nice terrace. Our contact friendly and eager to solve our problems, but probably not anywhere close. Once the problems are resolved, which should be easy enough, could be a good choice. [my wife was staying with friends, this is booking account is our joint account, although in my name]
Negative section of review
One bed badly broken, no hot water the first day, and cold all the time - the boiler indicated it was working, but the ovens and apartment too cold. A few minor issues as well that could easily be avoided with a simple checklist or by staying 1-2 nights.
Positive section of review
The rooms were lovely, the option of the upgrade was well worth it, the balcony was really nice with the river view (albeit we were in the loft!!) The bar and foyer area were an amazing centrepiece, a real nice place to relax in the evening. Breakfast was nice, fresh food, Lots of options.
Negative section of review
The service lacked somewhat, and attention to detail of service. We were checked in by Marina on the front desk who was great, really helpful and friendly! We went for a drink in the garden and the service was poor!! Nobody tending to tables, took 30 minutes for a glass of wine to arrive and that was only because the host had come to settle our bill and I brought up that our drinks had not arrived. She apologised and then no bill was provided to confirm amount, just put in to card machine for me to tap my card! Breakfast was lovely but again, service and turn over of tables was poor, attention to detail was about 50% there, the idea was there but the execution was not.
Positive section of review
So convenient for concerts at Hall for Cornwall (BBC Singers), then Truro Cathedral (The Sixteen) as right in the centre of town, but no traffic noise.
Negative section of review
Partner heard the cathedral chiming the quarter hour through the night (but tuned it out by the second night).
Positive section of review
Included breakfast is good, staff are very pleasant and the location is great for a wander, but be warned, no shops near by.
Negative section of review
The rooms are very tired and in need of a good upgrade/refresh. It was a premier in before and this can be seen everywhere with screw holes in the walls etc. It really needs an overhaul.
Positive section of review
A lovely little cottage with a pretty little garden, everything you could want was provided in the property , very pleasant
Positive section of review
Good breakfast, great location , nice gardens & sunny terrace overlooking gardens
Negative section of review
Parking charge
Brighton & Hove, United Kingdom
Positive section of review
Was clean and reasonably equipped. Had a fridge too which was useful
Negative section of review
No contact from owners before arriving to explain that it was self check in and door codes were needed for entry to building and to the room. Had to phone up to get these codes. Parking situation is a nightmare in the area but to be fair is the same for most of Brighton. Room is small and bathroom narrow and would be better suited for one person
Positive section of review
Amazing location, beautiful views, homely house and warm hosts.
Positive section of review
Both excellent
Positive section of review
The views.
Negative section of review
The loud generator that was noisy. Too warm to close the window.
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