1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
A really beautiful location. The spa needs a lot of updating. The staff are really overwhelmed as they have very little support. It is clearly a brilliant hotel and just needs more staff to keep the place at it's best. Sadly the food I had was terrible.
Negative section of review
I had a terrible experience sadly. I ordered room service and it was cold three times. Then the chicken wings have given me food poisoning. The staff are really overwhelmed with new trainees starting and clearly they're very busy
Positive section of review
My daughter and I had a wonderful couple of days. We were pleasantly surprised at the location, it was very close to central restaurants. We had read that there might be an issue due to queueing at breakfast, however it was absolutely fine, no problem.
Negative section of review
Nothing
Positive section of review
Beautiful place in the country. Had fabulous views from our room Complimentary port in our room! We also had the best dinner there also.
Negative section of review
Nothing
Positive section of review
Room stylishly decorated and clean. Remote key process worked perfectly. Great location for all Edinburgh attractions
Negative section of review
Difficult parking. Bathroom too small
Saltburn-by-the-Sea, United Kingdom
Positive section of review
Location was excellent for getting to Rushpool Hall for a wedding we were attending
Negative section of review
Staff didn't seem to know what was going on. Property smelled of damp, room hadn't been dusted in years- massive cobwebs hanging above the bed.
Positive section of review
Just very convenient. A no nonsense stop over with a very comfy bed.
Negative section of review
Too many drug smoking guests much to the annoyance of the Staff. Rediculous selfish behaviour but not a reflection on the Hotel. Just stupid selfish people.
Positive section of review
The house was spotless and very comfortable. Would highly recommend
Positive section of review
Everything, especially the restaurant
Negative section of review
Liked everything
Positive section of review
Close to everything- wonderful staff.
Positive section of review
Location is perfect. Views amazing
Negative section of review
Couldn't use main tv