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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
When we entered the building the staff member greeted us with a welcome and a smile , went above and beyond to make sure our stay was a good one . When we left the staff would say see you later and would welcome on our return. The hotel was very clean on entry and so was our room . Everything we needed was in our room and if we needed any top ups staff were there to get some for us can not fault this hotel and it's staff . It's our 3rd stay in 2 years and our next is very soon. It's central to where we need to be for our trips and other shops etc are not too far away.
Positive section of review
Great location, clean, tidy and comfortable apartment close to Marylebone station and Marylebone High Street with all the lovely bars, cafes and shops! The apartment layout was great, the rooms were all lovely with comfortable beds, gorgeous pillows, duvets and clean white linens. The bathrooms were excellent. The apartment is clean and clearly recently renovated. The communications with the owners was responsive and good.
Negative section of review
The view isn't great from the bedrooms, no view except for a wall, but it is central London and the location is otherwise perfect! The third bedroom has a double bed, but it is a very small room for two people. We had a party of six so we used this room for one and had the sixth person sleep on the sofa bed in the living room. No tea towels in the kitchen. A pint of milk would be a nice touch since coffee was available.
Positive section of review
Location is stunning with lots of spaces to enjoy the views. Proprietor was helpful, but not intrusive. As a vegan it's great to stay somewhere where food is primarily vegan. Rooms clean, and very comfortable.
Negative section of review
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Positive section of review
The house was clean, with a fully equipped kitchen - coffee machine, air fryer and lovely Welsh biscuits :) There are board games and it's perfect for pets. Highly recommended!
Positive section of review
Perfect location for staying in Aberystwhth with 5 miniute drive to the sea front. Facilities were ample for the 4 of us and our dog. Shower was good, hot and powerful.
Negative section of review
Was a bit cold at night. Only staying for 1 night so didnt really spend the time figuring out how to use the heating properly.
Bury Saint Edmunds, United Kingdom
Positive section of review
The staff were excellent and could not be more helpful. Comfortable beds and rooms and a good breakfast.
Negative section of review
In our room the ceilings were a bit low but you are dealing with a property that goes back to the Tudor times so perfectly understandable.
Positive section of review
The studio was perfect, location for what we were attending, very clean, staff was amazing 👏🏿
Positive section of review
The receptionist when I checked in was extremely helpful and friendly
Negative section of review
I complained when I arrived about my room being freezing cold and was told the heating was on a timer and had switched off. During the night I woke 3 times absolutely freezing and had difficulty in getting back to sleep on each occasion. In the morning at check out I complained to the seemingly more senior receptionist whom apologised then unconvincingly claimed the previous evenings receptionist should have known there was a separate heater for my particular room and switched it on for me. The lady the night before genuinely appeared not to know of this arangement so I place no blame on her. After apologising the lady then charged me £1.50 for a chocolate bar I had from the mini bar and said she hoped I had a better experience the next time I stayed which will of course never happen. It took me about 3 hours in a warm environment to feel well again.ps I am disabled and would expect better treatment in a hotel charging £120 a night for a single bed in a very small room. Well that will teach me not to book online with a discount with Booking.com
Positive section of review
The location, the shower, the pressure of the water, very clean.
Negative section of review
The lightness was terrible , the size of the room was not convenient . The a/c you could not change it to cold or heat very easy so it was chilly
Positive section of review
Beautiful Location with exceptional view from room.
Negative section of review
Food options.