1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We were so impressed with the whole stay. The property was clean and fresh . Bed very comfortable and lovely pillows and crisp sheets . . Staff very helpful and our family room was excellent value and very well presented with all amenities . We had forgotten shampoo and conditioner which was the only thing but there are local shops nearby . It was also quiet to sleep . Most impressed and will stay again as we visit Tavistock to see friends often . Well done for making our stay super quality
Negative section of review
Nothing
Positive section of review
The rooms were nicely decorated, very modern. The bed was huge & so comfy. The pillows were amazing & the best nights sleep ive had in ages. Bathroom clean & modern. Staff really friendly.
Positive section of review
Location close to city & river Thames. The bar is friendly & accessible. Staff although few, are very friendly.
Negative section of review
Hotel is under new management. Rooms are small & tired, but sheets & towels are clean. Staff who have remained are as friendly as ever. Sadly there are no eating facilities at all, at this point so no breakfasts or hit drinks are available. The dining room is also closed, no staff. We have visited many times & will return as it is so central.
Positive section of review
Great location, in the heart of Liverpool. Very Beatles-esque art decor, perfect for any fan
Negative section of review
The noise from the bar below kept coming through the floor. It was very difficult to sleep due to this
Kirkby Stephen, United Kingdom
Positive section of review
The breakfasts were excellent! The room was surprisingly quiet for a pub. We slept well.
Negative section of review
Sorry about this, because I'm sure most people would have been delighted with the roll-top bath but, without any kind of hand rail or a non-slip mat it was useless for anyone with even the slightest mobility or balance issues. The only option for me was a strip wash in the sink. I realise it's a walkers' town and most visitors will be fit and able, but for anyone who isn't they'll need to know.
Positive section of review
I loved the bed after 27 hours of flying - the bath tub was even better!!!
Negative section of review
I booked for an extra night stay due to jetlag and had drilling and banging works next to my bed head while trying to rest out the jet lag. I am familiar with the area so didn't need extra help. The staff were all incredibly sweet but didn't seem to know much about the area. Maybe the conceirge could benefit a day out and around Clerkenwell and Old St so they can prompt more exciting adventures for someone staying fresh off the area.
Royal Wootton Bassett, United Kingdom
Positive section of review
Excellent selection available. Donna as helpful and friendly as always.
Negative section of review
Room was tired and needs painting.
Newark upon Trent, United Kingdom
Positive section of review
Everything. All round nice place
Negative section of review
TV in the room was very small
Positive section of review
Clean and tidy
Negative section of review
Very poor for the free guest WiFi, unable to connect or get a 4G or 5G connection
Positive section of review
WAS OK
Negative section of review
Bed is lumpy. they have been several times to change it as I have stayed there before.