1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Brighton & Hove, United Kingdom
Positive section of review
Excellent location on the front the staff were lovely friendly and helpful Good breakfast with cooked option or pancakes waffles fruit and yoghurt Rooms basic but comfortable Comfortable bright breakfast room
Negative section of review
Having to leave a credit card as a deposit in case we damaged the room which 2 mature ladies are hardly likely to do We stayed 3 nights and our rooms were not cleaned at all As I said the breakfast was good but the bread was value cheap sliced bread and the choice of only 2 cereals was terrible cheap value cereal very disappointed
Positive section of review
Ideally situated to explore York..lovely friendly pub and lovely rooms nicely decorated and a lovely comfy bed...quite noisy at night with traffic other than that a very pleasant stay.
Positive section of review
Modern and clean designed entrance hallway. Large comfortable room, good wifi. Other guests were quiet in coming and goings.
Negative section of review
Some en-suite rooms have a very small bathroom, so maybe not suitable for everyone
Positive section of review
Room was clean and comfortable. Staff were extremely friendly and helpful. Food in restaurant was very good value.
Negative section of review
Our room overlooked the car park which was quite noisy at closing time
Positive section of review
The place is clean and cozy. Well maintained. Helpful staff on site. Easy check in. Parking available on site.
Negative section of review
I stayed at this property for one night, paying £106 plus a £100 deposit. Although the stay was initially pleasant, the checkout process was highly unsatisfactory. Upon checking out at 9:45 AM, I received a message at 1:30 PM claiming that a tampon was found in the toilet macerator, causing damage. My wife only uses sanitary pads, which were properly disposed of in the bin. Despite this, they withheld £50 from our deposit. The explanation about an early check-in by the next guest seemed contrived, especially since their standard check-in time is 3 PM. Furthermore, the deposit was demanded via bank transfer, which should have been a red flag. Their accusation felt like a scam, as the toilet was working perfectly when we left. I believe future guests should be wary of this property.. Despite requesting proof of the alleged damage, the response from the hosts was dismissive and accusatory. In summary, I feel unfairly charged for something we did not do. This experience has tarnished what could have been a pleasant stay
Positive section of review
Very friendly and helpful staff, clean and comfortable rooms. Excellent breakfast
Positive section of review
Fantastic location to be able to walk into the city
Positive section of review
Location good, near to 2 tube stations
Negative section of review
Small shower rooms Kitchen was small Bed was not comfortable
Positive section of review
Cosy, lovely room, delicious food
Negative section of review
Nothing
Positive section of review
Value for money.