1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Location was very good as could walk everywhere Breakfast was very good with plenty of choice. However we were given 2 breakfast vouchers because of a mix up. And I do feel strongly they should be inclusive
Negative section of review
The room was incredibly disappointing. It was very bland with no colour to uplift the room. Carpets are old and look horrible. The bathroom had limescale build up on taps and the shower door hinge . The toilet seat was disgusting , old and with marks . The heater did not work the room was cold . Reported it but no-one came . A very gloomy room just a good job we were hardly in it . Very disappointing for a FOUR star hotel . I’d have rated it no more than 3 star.
Positive section of review
Perfect location on the seafront with stunning views. Lovely Art Deco features throughout. Helpful bar staff. Rotunda Bar opens out onto the sea front with seats outside. Excellent breakfast service.
Negative section of review
Looking a bit tired in places and needing some TLC. Dog friendly which meant you find them everywhere including in the restaurant areas!
Positive section of review
After having to rearrange our booking the hotel was so accommodating. They even put some goodies in our room for our anniversary. 100% recommend.
Positive section of review
Really please how central the hotel was to all the local facilities. Breakfast was lovely with a wide variety to choose from
Negative section of review
Would have been nice if there had been pool:spa facilities to enjoy.
Positive section of review
Conveniently situated, proprietor very friendly and helpful, nice breakfast.
Negative section of review
All fine, thanks.
Positive section of review
Excellent breakfast Perfect location could walk into York centre
Negative section of review
More parking
Positive section of review
Good room, great location close to tube.
Negative section of review
Please add hooks in bathroom
Positive section of review
It was easy to get to
Negative section of review
Nothing
Positive section of review
Location was good
Positive section of review
Friendly staff
Negative section of review
No air conditioning, room was stiflingly hot. The window was blocked by desk so impossible to open. There was a fan in room but essentially all it did was push hot air around.