1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Alma Lodge Hotel is conveniently located to access the peaks, Stockport/Manchester and the airport really easily. My sister and I stayed here after a holiday. The staff responded quickly to any queries we had and were really friendly. Our flight was delayed so we were unable to check in until after 1am. There was someone on the desk to meet us and was very patient with two very tired travellers! The room was really clean and comfortable. I highly recommend Alma Lodge
Negative section of review
Nothing
Positive section of review
The room was spacious, very comfy beds & lovely duvets. Bathroom was fairly clean. Wail & Romero were outstanding & made our trip wonderful. Very kind and extremely helpful 🩷
Negative section of review
The lack of communication and organisation between staff members. We called and asked for a late check out around 8am (late check out for 1PM). This was confirmed by the receptionist. We went out, came back at 12:30pm to be told we cannot enter the room as they are cleaning it. All our luggage was in the room. We spoke to a man on the front desk and he was incredibly rude, asking if we rang the right people and that it wasn’t put through the system. Our room was also not made up, after requesting housekeeping & having the green ‘make up’ room light on. We called and asked for it to be done & 2hrs later, someone came up and did our room. They didn’t leave any toilet paper, soap or tissues so we had to all again.
Positive section of review
Kate and James were fabulous hosts making us feel very welcome. Their accommodation met all our expectations and I would recommend it to anyone planning to stay in Keswick.
Positive section of review
The breakfast was excellent and the location of the hotel was ideal.
Brighton & Hove, United Kingdom
Positive section of review
Verry warm and comfortable friendly staff
Negative section of review
Shower was a little cold and the usb ports didn't work
Positive section of review
Recently refurbished, great kitchen.
Negative section of review
Aircon not operating. Note saying just for today but actually not been in service since refurb. Misleading to claim air con when it doesn’t.
Positive section of review
Good location
Negative section of review
The room for the money was a bit tired the bathroom needs updating
Llandrindod Wells, United Kingdom
Positive section of review
Good location
Negative section of review
No hot water, chef is also the plumber, breakfast dropped onto table in front of us.
Positive section of review
The location
Negative section of review
We were originally offered 2 rooms both of which had no air conditioning controls and the rooms were too warm for us.
Positive section of review
Price
Negative section of review
Room
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