1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Light breakfast and coffee provided, shower toiletries included, and very cosy beds! Our son liked the garden best, which has multiple sitting areas, great light, and lush flowers. We spotted many butterflies and had coffee outside every morning. The walk into city centre was easy and beautiful by the water. It was also a bonus to be in walking distance from the nature reserve, Carnac Point, and children’s play areas. We saw seals from Carnac Point on our last morning!
Negative section of review
There are fragile (and very lovely) decorative items, but Marie didn’t seem to mind that we shifted them out of reach of our toddler. Just be aware in case you have a particular wild child - you may need to move a few things for your stay 🙂
Positive section of review
Whilst most hotel chains are dancing towards self check and lower standards of service - here I got service I have not had from any other business chain since long before lock down- wonderful staff!
Negative section of review
A biscuit in the room would have been the icing on the cake, but for this chain hotel, I really was impressed.
Positive section of review
the upstairs in the property was really modern new carpets throughout, the downstairs was a little more dated but was clean and everything was there that was needed would definitely stay again
Negative section of review
the only thing that could have been better was the down stairs living space and its purely decoration it was a lot more dated than the upstairs
Sheviock, United Kingdom
Positive section of review
All our needs were catered for. Ian and Loraine were very friendly and courteous. They even dried our wet swimming gear overnight and had it lovely for us in the morning
Negative section of review
Liked it all!
Positive section of review
Really good position in Helensburgh only a few minutes walk from the train station. It is a lovely cafe/bar/restaurant with excellent food.
Negative section of review
Nothing to dislike
Positive section of review
A great spot with transport, cafes and shopping just yards away. Easy check-in, staff met us on site, milk in the fridge and scrupulously clean.
Negative section of review
Probably the worst bathroom we’ve struck in two months travelling, tiny with a totally impractical hand basin. Small but annoying point - please sharpen the kitchen knives in the knife block, they can’t cut anything thicker than oxygen. And another couple of knives in the cutlery drawer would be good, there’s only two in there.
Positive section of review
It was the second time we have stayed here and we will be back for a third if we decide to come this way again. The location is amazing.
Positive section of review
A lot of space, nice big table where all group members could sit down and have a breakfast or dinner.
Negative section of review
Upstairs bathroom, the shower and toilet were very loud if someone used it during the night and it kept people awake in the rooms next to it.
Positive section of review
Very central, staff were really helpful.
Negative section of review
N/a
Brighton & Hove, United Kingdom
Positive section of review
Stylish and comfortable
Negative section of review
Could do with some touching up