1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The beautiful old building quiet location the staff especially the girl that checked us in Friday late afternoon and her colleague Ella both served us Friday evening very friendly and professional
Negative section of review
Too much black pepper in our meal Friday night..with black pepper loads added if you have a mild palette too over powering and you cant take it out! Breakfast more selection needed eg cereals jams etc..warmer breakfast room
Positive section of review
Food - excellent Location - excellent Staff - wow ! The most friendliest, helpful and polite staff I have come across in amy hotel anywhere Facilities- excellent
Negative section of review
Nothing
Positive section of review
Second time staying here and loved it - again. Gorgeous flat, perfect location for visiting family in Worthing. Will definitely book again. Hosts are lovely.
Positive section of review
It was in a great location and the staff were friendly and happy to answer any questions. The room was exactly what I needed.
Negative section of review
Price a little high but worth it for the location.
Positive section of review
Great location and the staff where really helpful and polite I will definitely stay there again. 😀
Negative section of review
Don't have any.
Positive section of review
Beautiful cottage, with plenty of room. Lovely surroundings.
Positive section of review
Perfect location, large and well-kept rooms, friendly staff.
Negative section of review
The room was quite hot and I had to ask for a fan to keep it cool. The air con unit didn’t seem to work at all, though I was told that there was no actual air con or something. Either way, this was the only issue, although the iron wasn’t that convenient to use either.
Positive section of review
Cleanliness and decorum
Negative section of review
Nothing
Derry Londonderry, United Kingdom
Positive section of review
Spotlessly clean!
Positive section of review
Nothing
Negative section of review
This structure doesn't deserve any positive comments and that booking.com, can assisted it There is no reception or someone to talk to if you have problems, everything is handled on line and the only thing they are able to say, is often, I am sorry, but this is our policy. To explain my disappointment They sent me the link to pay the security deposit on the day of my trip, rather than seven days before as is required when booking the room. The link did not work and I am unable to provide another link. I stood at the door for over an hour at 10pm trying to pay and receive the code. Note that I paid for the room in advance. I asked to have the code to enter the room and be able to pay by connecting my computer and the response was that their policy does not allow this. Also, their policy does not allow calling a foreign number, with the conclusion that I called them several times to solve the problem without receiving any phone feedback, spending out of my own pocket. After a day of travelling, my phone was running out of battery and I asked them to call a taxi to move me to another hotel for the night. Again, their policy does not allow this. In the end, to avoid the worst-case scenario (me in the street, with a dead phone) I call a taxi and get taken to a IBIS hotel. This is not the only thing to cover, the cleaning of the common area (kitchen) is scheduled every 2 weeks, if there are no guests leaving earlier. You can imagine what the kitchen can be like with six people in the house after three days. There are no common cleaning tools (no rubbish bags, no brooms or mops to clean). Also, there are no instructions, no free emergency number to call to know what to do in case of an alarm. It happened that an alarm sounded and the power and wifi went out. It took more than four hours for someone to come and fix the problem after calling. I really wouldn't recommend this place to anyone even for the price paid
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