1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Slight issue when checking in, Shane, deputy manager, was excellent, bent over backwards to assist. Jackie and another guy (didn’t get his name) were superb behind the bar efficient and very friendly. Breakfast the first morning was with ‘Ren’ working (almost) alone and yet still nothing was too much trouble, catered to our every need. Other mornings it was Trish, affectionately known as ‘Scatty’ again, superb service could not fault the hotel or any of the staff. Many thanks for a wonderful stay x
Positive section of review
Clean, new hotel, great beds, location in the middle of a very bustling neighborhood. The room is convenient and well laid out. Lots of nice amenities nearby including a tube station and tons of options for eating and shopping.
Negative section of review
The rooms are not huge - a bit more of a seating area would have been icing on the cake, but this is London ... at around midday, the elevators were really struggling with too many guests - crowded and stopping on every floor. The pool is miniscule, although the roofdeck views are lovely.
Positive section of review
We enjoyed lots of this trip.Great location, spacious room, amazing sea view, large comfy bed, friendly staff, great choices for breakfast, great area. Quiet at night. My 9 year old nephew had an amazing time.
Negative section of review
We did not like the level of cleanliness in the bathroom. The dirt and grime around the base of the toilet, very dirty bin in the bathroom, both shower heads disgusting with black dirt and scum. The vent on the ceiling in the bathroom really needs to be cleaned. Also the child kept pointing out the dirt around the edges of the bed on the floor so under the bed could do with a hoover.
Positive section of review
The staff were really helpful and attentive. Even making sure we got the wedding guests rate breakfast was amazing
Positive section of review
Friendly, spacious rooms. Lovely relax areas. Lovely helpful staff
Positive section of review
The price location staff very helpful Parking was a bonus
Negative section of review
I thought for £15 there would be a buffet breakfast and more choice of cereal, fruit etc. I had the continental and as I don't eat bread there was little else. I did ask for croissants but they didn't have any . The waiter kindly brought some small pastries A bus party had just been in for breakfast which depleted the choice of availability
Positive section of review
Easy to find, plenty room, clean, good communication
Negative section of review
Little bit away from town for bars etc but only short taxi ride so not a real issue
Positive section of review
There was no breakfast
Negative section of review
The entrance was dirty, washing everything. Fleamarket furniture
Positive section of review
The Showers
Negative section of review
Some beds don't have sockets.
Positive section of review
Nothing
Negative section of review
The lock with the code on the front door was broken, so we could not get into the apartment. If the owner of the pub, who has nothing to do with the apartments, would not let us through his entrance, we have no way to get there. But the pub closed at 10 in the evening, so even if we wanted to go out in the evening, we couldn't, because we wouldn't be able to get back to the room. So the trip became a prison. The owner is unwilling and rude and did not want to help or return the money. The equipment in the room is terrible, the floor is sticky, the toilet is sticky , simply terrible conditions. I do not recommend 👎