1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Original room 15 awful and very noisy. Moved to room 117 much better but sound proofing very bad. It was a bit like being in a paper bag. Cleanliness OK but skirting, radiators not wiped for a very long time. All staff I encountered excellent and do you proud. Am particularly grateful to Olga on reception who handled my request for room change. Was not made to feel I was a problem. Only ate at hotel once but it was very good. Would definitely go again.
Negative section of review
See above
Positive section of review
It was an absolutely beautiful B&B. Ruth was so lovely and made me feel very welcome. The atmosphere and the decoration was lovely and you have all the facilities that you need. Had a lovely breakfast and she has the most adorable cat that also made me very welcome 😂 Thank you to Ruth and her family for a lovely stay and I hope to stay there again in the future.
Negative section of review
If I'm being really pernickety it would be that the bathroom door was a little stiff to lock, but apart from that the whole stay was lovely.
East Grinstead, United Kingdom
Positive section of review
The staff were so friendly. Our room wasn't quite ready so we were offered free drinks which was perfect. The facilities were amazing, especially the pool and spa. We ordered room service which was amazing. The selection of food offered for breakfast was excellent.
Negative section of review
We ordered a family room but it was quite tight.
Positive section of review
Room very clean. Our room was very bright and airy with big windows. Bed very comfortable and plenty of tea and coffee
Negative section of review
Trying to park cari
Positive section of review
Very clean and comfortable. Staff were friendly and helpful.
Negative section of review
N/A
Positive section of review
Great location for warehouse project. Great sized room.
Negative section of review
The prices at the bar were ridiculous.Total cost was £60 odd for 4 rums with a mixer.
Brighton & Hove, United Kingdom
Positive section of review
Excellent location for visiting Brighton
Positive section of review
Pleasant hotel lovely breakfast
Negative section of review
Rooms dated but clean
Positive section of review
Good location, easy check in.
Negative section of review
Expensive parking.
Positive section of review
When it came it was good
Negative section of review
The online booking of food/meals was a nightmare. Did talk to Scott about it. Very confusing. As organiser it was difficult to choose just 2 choices for 9 ladies when other people could just walk into bar and order. The bar staff couldn't understand the system. Unable to actually speak to Scott over the year. Quite unapproachable. One lady was distressed the whole time because her door wouldn't lock. She should have been moved immediately the problem was pointed out but Scott was happy that a member of staff had looked at it.!!!!!! Two ladies were able to talk to each other through the walls upstairs above room 12 above the office. Lots to think about. Probably won't return again in a hurry. Lovely courses but buggies were very dirty.
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