1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
I loved the location and the fact that the main hotel building was behind the barn with the bar and restaurant, so it meant no pub noise.. It looks very pretty and has clearly been built sympathetically with the surroundings. It was immaculately clean, even down to the net curtains at the windows. The bed was comfortable, as was the rest of the room. It wasn't souless like a lot of hotel rooms can be. The room was a good size, as was the shower room, again, unlike some other hotels where I felt like I had been stuck in the broom cupboard because I was travelling alone! I ate in the restaurant and the food was lovely. Good value, well prepared and the staff were absolutely lovely.
Negative section of review
The smell of cigarette smoke wafting in through my open window! My room was above and to the side of the main reception doors and unfortunately someone kept going out for a smoke and seemed to be smoking directly outside the front door! I know this is my personal issue and I am super picky about it because I hate cigarette smoke, but maybe you could ask them to light up and smoke a little bit further away. That said, please don't let it put you off choosing this lovely place. It was a random set of circumstances that led me to comment!
Positive section of review
Room had two queen sized beds, bathrobe, slippers, tea, coffee, bottled water. Wide screen tv. Housekeeping staff were really helpful. Close to Cardiff Bay and Mermaid Quay. Free parking, lots of spaces. Comfortable hotel, would definitely recommend and would stay here again or at Bristol or Plymouth.
Negative section of review
All good.
Positive section of review
The room spacious yet still cosy .different rooms for individuals to have a quiet moment unique building converted coach house oozing character but kitchen bathrooms well equipped and up to date.
Negative section of review
Beds were a little basic could feel the mattes through the sheet could have done with toppers or new mattresses. But ok for a few nights. Just a minor gripe the TV/ internet couldn't work out which kept buffering which can be frustrating in the middle of a tense drama perhaps more instructions?
Positive section of review
The staff are all so friendly and the bed is really comfortable
Negative section of review
Nothing I didn't like
Positive section of review
Location and interior with 2 kitchens
Negative section of review
On our check out at 5 am, we had to wait 5 minutes for the reception to open us the door. The pillows could be more confortable
Positive section of review
Comfortable suite quiet and peaceful
Positive section of review
Beds were very comfy
Negative section of review
Bathroom was too small
Positive section of review
The breakfast.
Negative section of review
The room was still in the poor condition that it was when we stayed in the same room about 6 months previously. The TV reception was bad. The toilet roll holder was still missing.
Positive section of review
Comfortable
Positive section of review
Convenient
Negative section of review
Nothing
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