1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Brilliant Location, very clean, spacious bedroom, staff very helpful, food excellent and the service could not fault at all, very quick at taking orders and getting the food out, breakfast was good and quick service also. Will definitely use this Hotel on our next visit to Belfast and would recommend to friends and family.
Negative section of review
N/A
Positive section of review
Reasonably comfortable bed and adequate shower, I had a ground floor room. The hotel was in a convenient location, with a bus stop almost directly outside. The receptionists were professional.
Negative section of review
It was impossible to use the kitchenette as there were no saucepans etc, only crockery and cutlery. I was unsure if the fridge was broken or simply smelled bad, but I could only make a few herbal teas rather than cook a meal like I had hoped to and considering the price of the room this was extremely disappointing. The hair dryer also quickly stopped working. There is still refurbishment taking place and a sign in the lobby apologises for any inconvenience but guests could be informed before arrival, the noise only bothered me a little as I had woken up early anyway but guests hoping for a quieter morning would likely be disturbed by it. The double bed was so close to the wall I could hardly open the bedside table and I walked into the corner of the bedroom twice in the narrow space. There were 2 folding chairs by a rather sad looking table in the corner of the bedroom with a generous amount of teabags and sugar sachets, a kettle and a coffee machine I didn't get a chance to use.
Positive section of review
A fabulous place to stay in centre of the city and everything walking distance the staff were wonderful and I will definitely return
Negative section of review
Nothing
Positive section of review
Helen was lovely and help us with travel , she met all of our needs and the place was lovely with all the insane you would need
Negative section of review
Nothing
Positive section of review
We loved the garden, and the wood burning stove. The cottage was very clean and nicely furnished.
Negative section of review
The kitchen lacked basic cooking stuff, the oven was not very clean and I didn't want to use the oven tray as it was very scratched. The dishwasher was temperamental, we struggled to get it to work. The beds were not very comfortable, I don't think we could have stayed for another night.
Positive section of review
Proximity to airport Modern clean and fresh surroundings
Negative section of review
No mirror at dressing table Electronic check in didn’t work Lots of staff milling about at reception but I had to sell them out
Positive section of review
Quiet. Only saw one other person in 3 days at location.
Negative section of review
Very little open Monday and Tuesday. Pub recommendation not available on Wednesday. Very tiny bathroom.
Positive section of review
The location , lovely breakfast buffet, helpful staff.
Negative section of review
Bed was a bit hard, our room had very squeaky floorboards under the carpet and uneven, felt like we were walking uphill in one area. Would also liked to have been aware that breakfast was not included in the price. Bathroom was very small hardly any room to turn around.
Positive section of review
No breakfast,
Positive section of review
Very friendly