1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Very friendly and helpful staff! Location is great as it is close to earl’s court underground with 2 underground lines (district and piccadilly line), very accessible to most places in London.
Positive section of review
Stayed here numerous times. Convenient for T3, only used upstairs bar for drinks so can’t comment on food. Very clean, comfortable rooms, dark and quiet (which I love)!
Negative section of review
Nothing
Positive section of review
The room was HUGE and amazing. Great quality and very clean. Parking with electric charging was great.
Negative section of review
The Wifi in the room was VERY poor and made working in my room almost impossible. In a digital economy this should be fixed especially given the quality of everything else.. Also, they had a big event on and my room was right above it so not great from a sound point of view.
Positive section of review
The location was great, the breakfast was good, and the staff were polite and friendly.
Negative section of review
Could have been cleaner. We couldn't get the hot tap in our room to turn off. However, they transferred us to another room , where we also had the problem of a tap. We reported this, but no one came to fix it.
Positive section of review
Everything what a gorgeous little gem of a place 100% will be rebooking
Positive section of review
Great location, comfortable beds.
Negative section of review
Owner is a nightmare and the listing is inaccurate. There are only 4 beds in the house, not 5 as advertised.
Positive section of review
Very old and full of character.
Negative section of review
Nothing
Positive section of review
Great location for wedding
Negative section of review
Hotel fine. hotel staff incompetent and lied. Restaurant booking made on the phone before stay was not made. Good job I checked. Bottle of champagne ordered by relatives to be delivered to table on our wedding day to have with our meal. Did not arrive Asked about it next day when we were told about it and hotel staff lied and said it was ordered for us to take when we left. This was a lie. Even card said happy wedding day. Mistakes happen but they lied. They gave us a better bottle apparently and the person who ordered it a partial refund of £25 but only after we complained and she had to call them. The moment had passed and the essence of the gift was lost.
Positive section of review
Not a lot
Negative section of review
Rooms were not properly sign posted,got lost going to my room twice. There was no window in my room (even prisoners have a window in there cells) there was a constant buzzing coming from the airflow in the room and there was a green safety light that was on all night above the door. The shower curtain had mold all along the bottom of it.
Positive section of review
Location
Negative section of review
The place could do with a refurbishment, quiet dirty, breakfast is all for those who like full English some of us don't and want light breakfast fruit, pasteries etc., no choice at all.ǰ