1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
From the moment we walked in we felt at home. The information provided in the welcome book included everything we needed to know, the property was clean and very well furnished, we loved the local art works and had fun working out which parts of the city we had visited from the picture in the living room. The beds were comfy, shower was great and curtains dark enough for the kids to fall asleep within mintues (extra thanks for that!). The location was fab, easy walk to the city, bus routes accessible and the best pizza delivery we've had in a while! Thank you ❤️
Negative section of review
This is a hard one to answer because the hosts have thought of everything. Had we had a car, that might have been tricky, but that's me scraping the barrel to say what could be better!
Positive section of review
We have stayed at his apartment a few times so know what to expect. The location is excellent for the festival we go to every year. Its big enough for our group and has been improved with new pots/pans/artwork since last year, although still a little shabby around the edges. The greeting and customer service at the new office was very friendly and helpful.
Negative section of review
As ever you can hear your neighbours upstairs, and the barking dogs next door. Wouldn't bother us much, but could bother people looking for a quiet stay. Fire door of living room slams pretty loudly if you're not careful, so we probably bothered them too.
Positive section of review
You could come and go as you liked,you weren't restricted to meal times apartment had everything that we needed. 10 minutes walk to all amenities, has a lift so no carrying suitcases up stairs, great view of tower from our room.Overall great place if you don't want hassle of getting up early like in a hotel.
Negative section of review
N,a
Chester-le-Street, United Kingdom
Positive section of review
gorgeous comfortable room. great dinner and service lovely building and location
Negative section of review
a fridge and espresso machine in the room.
Positive section of review
Clean hotel staff is very kind and supportive and location is perfect.
Wotton under Edge, United Kingdom
Positive section of review
Very nice fish and chips. Sky sports in the bar and some good service
Negative section of review
Light breakfast was a little limited.
Positive section of review
Perfect location. All you need.
Positive section of review
Food and service wonderful
Negative section of review
Nothing not to like
Positive section of review
Location and very helpful
Negative section of review
Confusion over breakfast
Positive section of review
Nothing.
Negative section of review
Bad attitude from staff. Stupid prison style rules that they then use to claim retention of deposit. Disgusting sewer smell emanating from bathroom throughout. Staff trying to use surveillance audio and video footage that they surreptitiously captured during our coming and going to claim we broke their rules. Disgusting operation and not the attitude what one would expect when renting an apartment for staying in a vibrant city centre