1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
During the stay, I had an allergic reaction which required paramedics to be called. The staff handled the situation brilliantly and were very helpful. Greg and Michelle were particularly kind and supportive. The room was perfect for our trip, the kitchen had all the essentials, and both the bed and sofa were very comfy. I wouldn’t hesitate to stay here again.
Positive section of review
Staff all pleasant and helpful. Breakfast very good. Room comfortable, clean and well-equipped. Restaurant evening meal was very good.
Negative section of review
Limited views from ground floor room.
Positive section of review
Really comfortable and spacious room and bed. The breakfast was really nice and the owner had great tips. We would come back.
Positive section of review
Convenience if location. Only female hostel. Friendly staff. Great kitchen and shared common area.
Negative section of review
The room storage was poor. Baskets under the beds were difficult to get to in some situations almost impossible. Not everyone had a locker. A stool in the room (I was in a 6 bed) would have been handy along with hooks on the walls for hanging coats, towels etc. The bunks moved alot and were noisy.
Positive section of review
The Manager was lovely, went out of her way to be helpful. Best porridge of our trip.
Positive section of review
With one exception the staff were helpful and attentive. Breakfast was excellent.
Negative section of review
On check-in the individual ignored us for an extended period while they completed some administrative task. However frustrating it may be to have to interrupt an activity to deal with customers, they should be reminded that the people who pay should be the priority. The dining room is very dark and gloomy - brighter lights would help.
Positive section of review
Great location, clean room with comfy beds, friendly helpful staff, lovely food
Negative section of review
Twin room was a long thin shape with the beds foot to foot. There was only a one hour window for breakfast so all the guests were there at once and the staff were very busy so they missed taking our breakfast order and offering tea & coffee. Think if there was a longer time slot for breakfast it would be less frantic
Positive section of review
Room was great, breakfast was great, staff were great.
Negative section of review
Reception being on 3rd floor, lifts, breakfast cut off of 10 am, just suddenly turned everything off and took everything away and cordoned off the area. Most places when it says breakfast till 10 it means you can start up until 10. We came down at 20 to 10.
Positive section of review
Easy,straight off late flight across the road.
Positive section of review
Everything