1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Absolutely nothing. It's a total scam avoid like the plague, can't gain access, had to brake into the key box and replace with new one due to Harry giving us a code that did not work , and the booking got cancelled as a no -show the morning after, you loose all your money and the electricity is cut off to the property with a danger to life sticker on the meter , the vender will not reply to his phone or messages, booked for a week but had to move out after a night due to no electricity and ending up hundreds of pounds out of pocket Please,please do not book with these scum bags ......... read the reviews the week before our booking , they couldn't gain access too BE WARNED ⚠️
Negative section of review
Being robbed
Positive section of review
Loved the harry potter themed rooms and all the little extras really made our trip stress free! It was so tidy and clean and perfect distance to the harry potter studios. Really nice, quiet area woth walking distance to small shops amd a short drive to big stores.
Negative section of review
A severe lack of slytherin representation! 😆 but in all seriousness everything was fab!
Bishops Stortford, United Kingdom
Positive section of review
We didn’t like anything about this hotel. The description on Booking.com did not reflect the true state of this hotel
Negative section of review
The outside of the entrance to the hotel was littered with cigarette butts. The hotel was tired & dirty looking. The stair carpet didn’t look as though it had been cleaned for years.
Positive section of review
The space is modern, clean and fresh but tiny. But it is a fantastic location, safe too. No problems getting in.
Negative section of review
Very small room and the kitchen is almost underground so not a pleasant environment to eat a meal in. Steep stairs. Tiny room with little space to unpack. Toilet is very high!
Saint Leonards, United Kingdom
Positive section of review
Very good breakfast, very close to airport, room at back had little road noise, bed was very comfortable.
Positive section of review
Great location, simple check in, friendly staff
Negative section of review
Quite expensive, room is very small, ok for a single traveller but would be a struggle for a couple.
Positive section of review
Location was superb, close to everything.
Negative section of review
No breakfast but aware of this before booking so could plan ahead for this.
Positive section of review
It was nice and clean
Negative section of review
Booked twin, got there then it was a double, swap but the room swap too I walked in and someone was in the room, 3rd time lucky I got a room I had booked
Positive section of review
Interior, restaurant
Negative section of review
Room was SO SMALL, it was not enough space for suitcase... Shower was very small too, like just for small child, it was difficult to come in and out... No SPA, just adverts. Room and bed linen was clean, but sheet to protect mattress was dirty, all in stains, and plastic...
Luddenden Foot, United Kingdom
Positive section of review
Nothing
Negative section of review
The heating didn’t work was freezing in the room