1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Able to check in early as the room was ready which helped me a lot.Reception and restaurant staff were helpful. Convenient location near the railway station. Very good breakfast included in room rate. As it was a Sunday night the price was low.
Negative section of review
Hotel is being renovated and is completely covered in scaffolding which made it a bit gloomy. No mattress or pillow protectors on the bed. As it's an old building not much soundproofing.
Positive section of review
Well run and organized B & B well worth the visit. Exceptional breakfast available as are excellent evening meals provided from a fairly extensive menu, prepared by owner chef. Most enjoyable.
Negative section of review
NIX
Positive section of review
My dog and I often stay here when in York. Always feel welcome. Central location. Good size room. Clean. Parked in the hotel car park.
Negative section of review
A few more hotel parking spaces would be handy especially during peak season
Positive section of review
The room was spacious and comfortable, well equipped. The staff were very friendly and helpful
Negative section of review
The windows were filthy as was the TV remote and we had a bad problem during the night with bluebottles (fly's) in the room, we killed 8, we don't know where they were coming from. to be fair, in the morning when we told the staff about the problem she was very apologetic and said she would look into it. When we went down for breakfast the staff asked for our room number and said enjoy your breakfast, there was a buffet style breakfast so we started to eat. thinking, it's a shame there is no cooked breakfast but that's ok...... however, 10 minutes later another guest came for breakfast and complained that there was no cooked breakfast and was told by the staff that there was, you just had to ask ... would have been good for the staff to inform you it was available.
Positive section of review
The location and view from the house was wonderful. The house was very comfortable.
Negative section of review
Finding the lane up to the house was a challenge :)
Positive section of review
For breakfast you had many options and the traditional Scottish meal was very good.
Positive section of review
Great location,very vlean and great host. Very reasonable on price aswell.
Positive section of review
Everything- we have stayed here before and will return!
Negative section of review
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Positive section of review
The staff were very helpful and friendly
Negative section of review
There was no restaurant in the hotel even just a limited menu would have been helpful and saved us from having to go out again in the evening.
Positive section of review
Location
Negative section of review
The staff when we checked in were very unfriendly