1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Enjoyed everything about this accomodation - the location, the place itself and especially all the nice touches provided by the hosts (fresh fruit, coffee, tea, milk and even a bottle of wine!). The place was very clean, had everything you might need for a short (or even long) stay and all the information and advice you might need was provided in a very detailed information sheet (e.g. where to find utensils or that it might take a while for hot water to come). Found it very helpful. Overall, felt like staying at some relatives’ place where they really care about you. Would definitely come back and recommend it to others!
Positive section of review
We have now stayed three times and are back again in July because the hotel is great value for money the staff are always so polite and helpful as is John the manager great guy and singer 😂
Positive section of review
Location was perfect. The front of house is good and the porters all give it a lovely old school hotel. Loved it! The free bottle of wine was highly appreciated.
Negative section of review
House keeping. Firstly they reek of sweat. Very very bad. How can you clean if you leave the entire hallway and room reeking in sweat. Some rooms had gowns and slippers and some not. The cleaning team did not replenish all the complimentary gel etc.
Positive section of review
Very nice room, helpful staff (needed an early breakfast and chef was great at preparing me a delicious cooked breakfast early 7.45am for a quick getaway)
Negative section of review
No draft beer at all as pumps faulty. Nobody’s fault, but disappointed!!
Positive section of review
Very spacious room and bathroom. Bed and pillow were comfy. Friendly staff. The place served dinner but last order for food was pretty early at 5.45pm.
Negative section of review
The kettle was unsightly full of flakes and not cleared. There was still leftover water in it when we checked in. Good thing they replaced with another one for us.
Positive section of review
Spacious and well equipped flat in great area 10 mins walk from Cardiff bay
Positive section of review
Immaculately clean and well presented inside . Lovely comfortable beds.
Negative section of review
No plug in bath. Windows were filthy, especially at the front .
Positive section of review
Very friendly, nothing too much trouble. Lots of lovely little touches.
Aughton, United Kingdom
Positive section of review
Excellent Breakfast, Excellent hosts , Perfect location for our trip.
Negative section of review
The weather!
Positive section of review
Spacious and up market
Negative section of review
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