1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Robert's excellent cooking: extensive breakfast - superb porridge to order - it wanted for nothing. I would recommend anyone to "eat in" for a lovely evening meal before trying elsewhere. Room very comfortable and clean with a large bathroom. Bar and lounge attractive and relaxing. Amanda runs an efficient operation and goes to great lengths to answer queries and provide assistance. Close to wonderful walks and scenery of the Trossachs. Definitely a place to return to whenever the opportunity arises.
Negative section of review
Only (very slight) downside is that the internet could be a bit temperamental - but that's not unusual even today in these lovely and rather remote locations. Some might even consider it a bonus!
Positive section of review
Beautiful location with stunning views! The manor was quaint, very clean and provided high quality service by some really lovely staff. We had such a good night’s sleep. The vegetarian breakfast was so delicious and high quality.
Negative section of review
There was very little we didn’t like. Some minor things to feed back for improvement were: dedicated hand soap would be nice (and more hygienic) to have & maybe some spare loo rolls could be kept in the bathrooms. We needed an ironing board but the team at the Manor was very prompt to bring one up to our rooms.
Positive section of review
Quiet, well cared for site and very clean mobile home within a few minutes walk of a friendly village with very good facilities. This was my 3rd year out of 4 at Fenlake (and I don't even fish!)
Negative section of review
Nothing
Positive section of review
Self catering. Location good for accessing places in west Cornwall. Site was very green with trees everywhere and, at the time we were there, very quiet. Good parking facilities.
Negative section of review
Tiny shower. Climbing over bed to draw curtains. Waste bin next to eating area. Had not expected the cottage to be in a row of many similar cottages.
Positive section of review
The property was perfect! We needed a bed to lay before catching a long flight the next morning. Location fantastic, 5 mins from Heathrow.
Negative section of review
Nothing
Positive section of review
Clean contemporary facilities. Ace shower and products. Comfortable. Pleasant bar. Good dining facilities.
Negative section of review
A relatively new hotel which had a number of maintenance issues. Electrical sockets malfunctioning, switches stuck on or off. Window lock broken. Some doors sticking and damage resulting to floor. The grounds were being let go. No weeding spoiling the many borders and beds.
Positive section of review
Convenient location. Basic essentials provided. Plenty of local places to eat etc.
Negative section of review
Tv not connected to Internet so unable to use it. Vague smell of cooking and previous occupants smoking. Shower head too high so water splashed over end if bath.
Positive section of review
Comfort of rooms, location and friendly of staff
Negative section of review
N/A
Positive section of review
Excellent cooked breakfast
Positive section of review
Location & decor
Negative section of review
Staff attitudes esp the duty manager