1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We had a great time in Fort William. Jan and Jamie were fantastic hosts, very welcoming, friendly and with such a great knowledge of the area were able to provide all the tips and recommendations needed to make the most of each day. Breakfast was excellent, such a great start to the day, YUM! The location was just a short walk from the centre of town, restaurants and bars, so no need to worry about parking or transport at night. Would happily come back again if ever in the area.
Positive section of review
Staff was friendly and even offered us an extra bed in the room without charging for my daughter. Room was clean with everything necessary for our stay. Location was great as close to the station as was as the city centre.
Negative section of review
Nothing.
Positive section of review
The excellent staff service. Went over and above for us. Especially the lady that checked us in she was wonderful so friendly and helpful after we had driven a very long way. A real asset to her team.
Positive section of review
Central location with easy to access from train station and walking distance to attractions
Negative section of review
Smelled of damp, trains every 2 mins, 11pm curfew not advised and made it difficult to get back after seeing show. Window blinds left open, room was far to hot
Church Minshull, United Kingdom
Positive section of review
the host met us at the property but he also lived close by if we needed him
Negative section of review
nothing, it was just perfect
Positive section of review
Excellent breakfast but unusual for ‘full English’ not to include toast.
Negative section of review
Coffee making facilities hidden away in dark cupboard with no light so difficult to interpret.
Positive section of review
The friendly staff and the fact that dogs were allowed
Negative section of review
The toilet and bedside cabinet were broken and not repaired after informing staff
Positive section of review
Location, room size, casual breakfast
Negative section of review
Bathroom fan just ran all night
Positive section of review
Location was beautiful
Negative section of review
We had a shower which didnt worj and staff iffered no apology. We subsequently missed out dinner reservation. I had to have a full body was in the sink. It spoiled the visit.
Positive section of review
Room was spacious
Negative section of review
No communication about checkin. We were waiting on the street until someone turned up to let us in. There were no towels. We were expectating a pub and unaware it wasn't. Only one shower and toilet to share. Shower had black mould growing in it. No handbasin in the room. No coffee provided.