1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The location is beautiful, right beside the river, with a wier and a bridge. It is very quiet and peaceful all you can hear is the water. You can sit outside, under the trees, enjoying great food and drink, whilst watching all the life on the river happening in front of you. Special mention to the staff who were wonderful. My wife hurt her ankle while we were out sightseeing and the staff at the hotel quickly provided us with ice and towels and checked that my wife was ok the next day. I don't know the name of the person but thank you, it was very much appreciated!
Positive section of review
We arrived 3hours early before check in just after the half marathon had finished and were able to access our room within half an hour. It was clean, staff were extremely helpful and we appreciated how close it was to the centre. Free parking and breakfast included made this a real bargain.
Negative section of review
We were on the third floor and it was very hot. No air con but there was a small fan in the room. There was road noise which started early in the morning which is to be expected but because the room was so hot we couldn’t close the window.
Positive section of review
Perfect location close to city center, very clean, allowed us to store our bags there after check-out to further explore the beautiful city
Negative section of review
Sometimes you could here your neighbours, but everyone respected the nightly quiet time, so it was no issue.
Burton upon Trent, United Kingdom
Positive section of review
Fantastic staff, great restaurant, lovely cozy rooms. EV charging a bit dear ( out of hotels control )
Negative section of review
Rooms are a little dark ..: could do with more light pls
Positive section of review
Very clean and comfortable enough for 4 people. Quite location. Drivable distance to local attractions.
Negative section of review
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Positive section of review
Excellent location, wonderful food, friendly and attentive staff
Negative section of review
I had to turn off the heated towel rail because with the door to the small bathroom closed it became like a sauna in there.
Positive section of review
I cannot fault Rose Cottage, everything was just lovley
Negative section of review
No negatives whatsoever
Positive section of review
location was good as we were walking St Oswalds way
Negative section of review
the room was dusty and no hot water
Positive section of review
Fantastic breakfast and location
Positive section of review
Great location and staff
Negative section of review
Wifi was pretty sketchy