1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Location is perfect, right next to the bullring and pretty much close to everywhere you need to visit centrally. Staff are always friendly and welcoming, the hotel is clean, nice rooms with all the amenities you need for a comfortable stay. Breakfast is good and reasonably priced. This is my go to hotel to stay in Birmingham.
Negative section of review
There is no mini fridge in the deluxe double rooms, not the biggest issue but when you are staying for a few nights in summer, this would really help. The other issue is that the hotel has a deal with Selfridges / moor street car park, this is around 10 mins walk away, so be prepared for that. Not an issue for me, but maybe slight inconvenience for those with lots of baggage and young kids etc
Positive section of review
The location was excellent, the view amazing, the beds comfortable, and the penthouse was extremely cleanly, spacious, and attractive.
Negative section of review
The penthouse was extremely warm. The thermostats kept registering the 24 degrees of the room, even though they were turned down to 18 degrees. It was not nearly that warm outside.
Positive section of review
I’ve stayed here a number of times, perhaps even 5-10 times! It’s great fun every time!
Negative section of review
Nothing really!
Beeston, United Kingdom
Positive section of review
Never got inside. Awaiting refund. Customer service never bothered to staff the phones.
Negative section of review
Bad area. Stinks of weed, basically student housing.
Positive section of review
Excellent location and breakfast. Lovely room and staff. Would definitely visit again.
Negative section of review
Only minor thing which may annoy some people. My room/window was above the kitchen extractor fan, which was switched on between the hours of 7am and 9pm. Some people may find the background noise annoying. But not all rooms would be affected by this.
Positive section of review
Spacious rooms. Swimming pool was warm. Bar reasonably priced.
Negative section of review
Only an Indian restaurant available and I don’t like spicy foods!
Positive section of review
Its very close to the airport and apart being a nice hotel
Negative section of review
Nothing
Positive section of review
Position n views of hotel food good. Staff ok
Negative section of review
Position of plugs in the room none near bed in room 6. Hot water tap in sink not working. furniture need updating as very poor standard
Positive section of review
Very well appointed property
Negative section of review
Nothing, we had a great few days away