1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The central location to the shops at Cheltenham was a positive. However, Cheltenham is a big town and we were there to see the Cotswolds, so I would recommend people don't stay in Cheltenham if wanting to see the Cotswolds.
Negative section of review
The beds were very old and squeaky. We were given the basement rooms and it was very disappointing as the front room also had a window that didn't shut properly so there was street noise. The parking was dreadful and difficult for elderly people. When we arrived the new staff member couldn't answer any of our questions about the parking, the rooms or the town. The breakfast was substandard and the scrambled eggs ended up like popcorn and was inedible. I had high hopes for this location, but was disappointed.
Positive section of review
Position is amazing, the staff were friendly and helpfull, food was good we would definitely stay again if returning to Bath.
Negative section of review
Unfortunately one of the rooms booked had a shower that hadn't been cleaned as well as it could have been, but on having a word with a member of staff this was rectified the next day. Also sadly having been a bank holiday weekend there were some unavailable items on both the drinks and food menus daily.
Positive section of review
Modern, forerro rochers, coffee, mugs, design, glass, art hidden tv, shower
Negative section of review
Lighting in the room, vanity lighting was a nice touch but not powerful enough to be useful and found myself doing makeup with my little mirror by the window for natural lighting. Some things were hard to find and hidden away so a bit of a guessing game if it’s your first time.
Positive section of review
Not applicable as o breakfast on offer. But plenty of local eateries.
Negative section of review
Fine as it is ice location very quiet.
Positive section of review
Ideal location for this particular visit.
Negative section of review
Check in time was a bit slow after a long flight.
Positive section of review
Comfort, well appointed, good location.
Negative section of review
Limited parking
Positive section of review
A very special place to visit and stay
Positive section of review
Convenience
Negative section of review
Clean
Positive section of review
Nothing
Negative section of review
I didn’t like anything about it
Positive section of review
nothing
Negative section of review
hd to look around the house for a towel. after 20 mins found one in a cupboard. no cutlery in the dirty filthy kitchen. attitude of owner despicable and uncaring when asked to inspect and supply basic items in the house/ kitchen . bathroom not been cleaned for days. the mattress was uncomfortable.