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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The lodge was spacious, very comfortable, and extremely clean and well equipped. It was the best we have stayed in. We had everything we needed and more. The lodge we thought was located in one of the best positions on Felmoor Park. It felt very private. Jo, the owner, was very responsive from the initial booking request and ensured we had everything we needed. We would certainly recommend the lodge to anyone who is considering visiting the area.
Positive section of review
We travelled for peppa pig world which was just a short 15 minute drive from the apartment. The property was in a quiet location and a short drive from the nearest supermarket and food shops. The property was clean and the host was very accommodating.
Negative section of review
The single beds were a bit uncomfortable and could do with a mattress topper of some sort as
Positive section of review
Very kind and helpfull staff at the reception. Location is also very nice: close to the town center and also to the beach and the boulevard. Private carpark available. Appartment is very big: enough room for everyone and the beds are comfortable.
Negative section of review
The kitchen is a bit outdated and a dishwasher would be nice.
Positive section of review
Very close to the world resorts arena, much closer than we thought. Lovely view from our room, overlooking the water. Good size room and everything was great.
Positive section of review
We never booked breakfast, we ate out. We were upgraded free of charge to a room at the front with a lovely seaview.
Negative section of review
My partner had a problem with the shower, no hot water but I think he just didn't know how to work it. We mentioned it when we left.
Positive section of review
the location was what I wanted, however there is noting to do there. Breakfast was excellent
Negative section of review
tv was tiny and the pillows were poor quality
Positive section of review
Great location. Lovely room. Welcoming staff hardworking staff. Charming hotel.
Negative section of review
Advertised as 5 star which in my opinion (and having travelled extensively staying in five star hotels)it definitely is not. Dragging luggage from rear car park to the front reception/entrance which is up steep steps. No lift so needed help with luggage to our room. As this is not a five star you can’t ask the bellboy!!! I was also informed that as the hotel has 16 rooms and only 11 tables in the dining room I would need to book a time for breakfast??? None of these things would have been a problem to me had I booked an ordinary hotel but I thought I had booked a five star and was expecting a certain level of service and amenities. I should have checked more thoroughly.
Newcastle upon Tyne, United Kingdom
Positive section of review
The location was perfect for the event we were attending
Negative section of review
It was filthy dirty. Apparently they had had a bad lot of guests prior to us and were unable to find cleaning staff, however the state of the place suggested it was far from one turnaround clean that was missing. We were offered a derisory discount.
Positive section of review
Quaint, characterful, stunning location.
Negative section of review
The double bed mattress was very hard.
Positive section of review
Good location, clean, very well kept