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2
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3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Room was amazing. Showers where spotless the friendly staff made it that extra bit more. Food at this place definitely was above expectations. First time I've had a parmo in whitby, and it met high standards! Reception staff were lovely to very helpful and friendly. Couldn't do enough for us very informative and really polite and pleasant.
Negative section of review
No dressing gowns or robes, while every facility was fantastic - beds, shower, and the room was spotless. My only disheartening thing was coming out the shower to chill laid on the bed without a gown.
Positive section of review
The view from the bistro is amazing. Breakfast was really good with lots of choice. Staff were very helpful with our queries. Loads of parking. Room was spacious and hotel was able to lend us a crib for the baby.
Negative section of review
I found the room quite cold as the heating had been turned off for summer. One of the hand towels in the bathroom was stained.
Positive section of review
Wookey was in the perfect location, lovely food and the staff went above and beyond to try and make a our stay enjoyable, from cleaning our room to the coffee at 4:30 am when I couldn’t sleep.
Negative section of review
We had an awful smell in our bedroom and I barely slept. The cleaning staff didn’t do anything after it was reported the first night, however the reception staff came in to freshen up our room as best they could. The Bathroom was dated, broken bath panel, silicone needed replacing, drippy tap on the hand sink and tap barely useable.
Positive section of review
Very conveniently located for all my needs. Extremely well-presented apartment.
Positive section of review
Central to theatre, attractions and eateries.,very clean. Very helpful staff..
Negative section of review
I thought the breakfast was very nice. Just wished there were tomatoes with your full English. Every morning there weren’t many tomatoes. In fact hardly any.
Positive section of review
Breakfast great, complimentary tea and coffee excellent, location fab
Negative section of review
Maybe another shelf in bathroom
Positive section of review
Convenience to the beach, had everything needed, plush
Negative section of review
Looked dull from the outside.
Positive section of review
Beautiful property, different, well maintained
Negative section of review
N/a
Positive section of review
Location and price
Negative section of review
The beds were terrible and seem to tilt to one side. The room looked like it had been cleaned but not very well
Positive section of review
Location
Negative section of review
Some minor maintenance required e.g wall pug socket has come away from wall