1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Location excellent. Clean with very comfy bed. Breakfast very good owner and his brother very attentive. Very close to Bronte museum. Very good value for money.
Negative section of review
A lot of odd stairs as very old building wouldn't be great for someone who struggles mobility wise. Odd door from stairs leading from dining room that opens out towards stairs, very tight. Rooms in need of upgrade but I think that is reflected in the room rate.
Positive section of review
Bed was super comfy, location to utilita arena was perfect, loved the espresso machine in the room! And welcome drink was a lush touch
Negative section of review
Evening doormen/security intimidating but I did feel safe as a solo traveller
Positive section of review
Good location from eventim apollo, about a 8 minute walk, close to shops and food
Negative section of review
Overpriced, loud at night as we were on a main room,bathroom run down and aircon unit dirty so couldn't use so the room was boiling (it was also a heatwave :() Hotel onto of a wetherapoons aswell which added to the noise
Positive section of review
The room and polite helpful staff and very clean room and good breakfast
Negative section of review
Heating system
Positive section of review
The History we loved the furniture the gardens it an amazing old place
Negative section of review
It need a lick of paint
Positive section of review
Beds were comfy, staff freindly, location good
Negative section of review
Cleanliness wasn't very good. Also didn't like the fact I had to hand my keys back to hotel everytime I wanted to go out, leaving me feeling insecure about my property.
Positive section of review
Amazing customer service from Richard!!
Positive section of review
Very old , smelly
Negative section of review
Take away opposite road
Positive section of review
Nothing at all.
Negative section of review
Shower freezing cold, room full of dust, noisy extractor fan all weekend. Maids banging on the door early each morning. Horrible view from our room, which was very noisy.
Positive section of review
Location
Negative section of review
The bath was dirty the floor was missing panels the carpet wasn’t laid properly the the air con was broken the window was missing a panel the tv weren’t working