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How does it work?

  • 1

    It starts with a booking

    It starts with a booking

    The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.

  • 2

    Followed by a trip

    Followed by a trip

    When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.

  • And finally, a review

    And finally, a review

    After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

  • 1Bedroom Lux Burj Khalifa View

    - “The apartment is stunning, clean, tidy with tasteful furniture. The view is one of the best, plenty of space, seems to be at home. The position is the best, the price is super competitive. I already Miss This place, coming back in the fall. Staff is nice and welcoming. Good job everyone!!!”

  • Crowne Plaza Surfers Paradise, an IHG Hotel

    - “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”

  • LOFTS GREEN ISLAND

    - “The loft are very spacious, modern and clean. The crew is very helpful and super nice.”

  • Best Western Plus Hinton Inn & Suites

    - “The staff and management was above and beyond. They understood that us being charged for 2 rooms when we only stayed in one room was wrong and looked into it twice and help solve the issue without making us look dumb. We also forgot toothpaste and they gave us the items for free. I felt at home. We will definitely be back at this location soon!”

  • Kloster Malgarten

    - “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”

  • Sercotel Amister Art Hotel Barcelona

    - “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”

  • Holiday Inn Resort le Touquet, an IHG Hotel

    - “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”

  • The Resident Liverpool

    - “Location price and cleanliness”

  • Villa Elia

    - “I recently stayed at a villa Elia in Corfu and was thoroughly impressed. The villa was impeccably clean, well-equipped, and tastefully decorated. The highlight was definitely the beautiful swimming pool, perfect for relaxing and enjoying the stunning views of the surrounding landscape. The property provided everything we needed for a comfortable and enjoyable stay, making it a truly memorable experience. I highly recommend this villa to anyone looking for a luxurious and tranquil getaway in Corfu.”

  • Anumana Village Ubud

    - “My wife Dannie, four friends and I had a lovely time at the Anumana Village and were blown away by the location, the bedrooms and the friendliness of all the staff from the moment we arrived to the moment we had to leave. Everything was perfect. The staff succeeded in making our stay truly memorable.Special thanks to Budi and Juni in the bar / restaurant where we spent a good deal of time savouring the cuisine and admiring the pool views and the paddyfields beyond. Breakfast was excellent with a great deal of choice of local and international cuisines with unlimited coffee if you had room for it. Evening meals at sunset were a must with background music from the Ghekos enhancing the experience. We took advantage of the amazing pool area that came with instant waiter service and also benefited from excellent massage treatments on offer at the adjacent spa. Trips out to Ubud and the abundance of waterfalls, paddy fields nearby were easy with the hotel arranging drivers at a moments notice. There was also a free shuttle bus which ran a number of times during the day to the sister hotel in the heart of Ubud.”

  • L'Aurora Azzurra -Luxury Suites

    - “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”

  • Guesthouse Shimashima

    - “It’s very great time to stay here , if you like to stay at local Japan hotel, this place is totally recommended. And it’s very near to bus/train station.so you can grab the good time to visit kamikochi.”

  • de King Boutique Hotel KLCC

    - “Staffs are helpful and friendly, specially Mr. Tai. The location of the hotel is very close to the mall and everything is convenient. This is the second time for me to visit the hotel, and if I will visit again I will definitely come back.”

  • YAYS The Hague Willemspark

    - “Very nice and comfortable, feels like hone. Plus, the staff is fantastic. When we found out that the oven in my apartment was not working, and I was out of options, she cooked my unpacked ovendiner for me and brought it to the apartment.”

  • City Boutique Hotel

    - “Very nice and modern. Breakfast was excellent.”

  • Rising Cock Party Hostel

    - “I had a great time there, perfect location, wonderful staff and the pub crawl was AWESOME. Going back there for sure.”

  • Menshicov Boutique Hotel

    - “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”

  • All At Sea Beach Resort

    - “Second time i stayed here and still a very nice quiet resort, lovely rooms and an very friendly staff. It has a good on site restaurant. I would certainty return and recommend!”

  • Yukser Pansiyon

    - “The Yukser Pansion is a real insider tip. A small quiet oasis in the middle of the old town. Everything is very lovingly furnished and the garden is a small paradise and invites you to linger. For breakfast there is cheese, fruit, vegetables, egg dishes or herbs from the own garden, plus Turkish tea or coffee as much as you want. If you are looking for individuality and something special in your holiday, you have come to the right place. Dear Yukser Pansion team, you have made our stay unforgettable. We will be happy to come back.”

  • Jockey Club Suites

    - “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

  • Mercure Liverpool Atlantic Tower Hotel

    Liverpool, United Kingdom

    Average review score: 7.3
    • Positive section of review

      We booked with travel agent for the Liverpool game for 2 nights and booked one night on booking.com ourselves. The location was great. The hotel is right at the waterfront with phenomenal views if the windows where clean. The bar isn’t over priced but service is disappointing. A great base for exploring Liverpool but that it. Place needs upgrade and staff need training in F&B feels like they don't want to be there. 45 mins waiting for a coffee, im still waiting..... The reception team is very welcoming though.

    • Negative section of review

      Terrible noise from the room next door at night. It felt like they were in our own room. The room is very small and cramped. Breakfast very disappointing disorganised, tick your name off and off you go. No direction given, we didn't see the cold buffet toast area until we where leaving and thought it was strange setup with just hot buffet. The hot breakfast was cold, very disappointing and at £17.00 person you want better quality. Staff give the impression they don't want to be there, was not friendly one bit. The bar service was the worst I ever experienced in any hotel I've stayed in. I order coffee paid for it and waited 45 mins and never got it. You'd order drinks at the bar and barman would give you this unwelcome stare. Really disappointing experience to be honest.

    Reviewed: 10 May 2024 Stayed in May 2024
    Karl Ireland
  • The Lambton Worm

    Chester-le-Street, United Kingdom

    Average review score: 8.2
    • Positive section of review

      From when you arrive warm and friendly welcome - staff outstanding nothing to much trouble - cleaners great job - Room lovely and comftable- beer cool - food what a treat - breakfast very nice and the charming lady serving just topped it off can’t wait to go again 😁

    Reviewed: 10 May 2024 Stayed in May 2024
    Alan United Kingdom
  • Light and bright 3 bedroom bungalow in Cornwall

    Liskeard, United Kingdom

    Average review score: 9
    • Positive section of review

      Comfortable bungalow in a quiet, wooded holiday park. Great base for exploring south and north Cornwall by car. Host very responsive to queries and very helpful.

    Reviewed: 10 May 2024 Stayed in May 2024
    megan United Kingdom
  • Seascape Cottage

    Whitby, United Kingdom

    Average review score: 9.3
    • Positive section of review

      Fabulous location in the heart of Whitby, but also quiet. Beautifully appointed property, kitchen fully equipped, beds super comfortable.

    Reviewed: 10 May 2024 Stayed in May 2024
    Helen United Kingdom
  • Oakwood Farm Mews Chester

    Chester, United Kingdom

    Average review score: 8.6
    • Positive section of review

      Clean, lovely setting, friendly staff, beautiful food at the on-site cafe, couldn’t fault it and will be staying again, thank you x

    • Negative section of review

      N/A

    Reviewed: 10 May 2024 Stayed in May 2024
    Darren United Kingdom
  • Comfort Inn Birmingham

    Birmingham, United Kingdom

    Average review score: 6.6
    • Positive section of review

      Location was ideal, just outside the train station and on the same street as the theatre. It was perfect

    Reviewed: 10 May 2024 Stayed in March 2024
    Sarah United Kingdom
  • The Mariners Hotel

    Lyme Regis, United Kingdom

    Average review score: 8.1
    • Positive section of review

      The breakfast was the best meal of the day.

    • Negative section of review

      The curtains need replacing, they're coming off the track. The shower is a tight squeeze and I'm skinny!

    Reviewed: 10 May 2024 Stayed in May 2024
    Nina United Kingdom
  • Trecarn Hotel

    Torquay, United Kingdom

    Average review score: 6.3
    • Positive section of review

      Convenient. Good service.

    • Negative section of review

      Maze of corridors to the room. Uncomfortable bed.

    Reviewed: 10 May 2024 Stayed in May 2024
    Helen United Kingdom
  • The Pheasant Hotel, Holt, Norfolk

    Kelling, United Kingdom

    Average review score: 9
    • Positive section of review

      Good breakfast

    • Negative section of review

      More small plates or salads on menu

    Reviewed: 10 May 2024 Stayed in May 2024
    Joanne United Kingdom
  • Cosy Apartment near The London Eye

    London, United Kingdom

    Average review score: 7.6
    • Positive section of review

      Dobre

    • Negative section of review

      Łóżka

    Reviewed: 10 May 2024 Stayed in May 2024
    Anna Poland
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