1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Bowness-on-Windermere, United Kingdom
Positive section of review
I have stayec at this hotel before but dince then tjere has been a substantial refurbishment. The rooms are excellent and the restaurant and outside terrace have amazing views of the lake. The breakfast buffet was first class with a good selection on offer. The staff are welcoming and friendly and the bar area is nicely laid out.
Negative section of review
It's difficult to find fault on anything about Craig Manor. It would be unfair to blame them for the weather!
Positive section of review
Rooms are spacious and comfortable. Breakfasts and evening meals delicious. Very dog-friendly - sausage at breakfast and tennis balls/blanket/bed/bowl provided. Location is excellent - close to Lancaster, lovely countryside, plenty of walking and cycle routes. Friendly welcome from all the efficient team members.
Negative section of review
There was not anything we didn't like!
Positive section of review
Great location as you can reach to earls court from almost any place in central London. The flat was very well equipped and you do not need almost anything else. The host was really helpful as I needed to leave my luggage a bit earlier before check-in or a bit later after check-out and he was completely open on my requests.
Negative section of review
As small bits, I'd say the heater needed time to warm the water and there were a couple of things from the previous client in the kitchen which were not removed during the cleaning. But in general, everything was great!
Positive section of review
Fabulous location 2 mins walk from the cathedral Fabulous freshly cooked breakfast with a great choice Staff very friendly and helpful without being ott Spacious and very comfortable room overlooking the moat and garden
Negative section of review
Nothing
Positive section of review
Superb location. Clean, well-lit place. Extremely helpful staff helped carry the luggage - but that was just chance!
Negative section of review
Knew it was on the 3rd floor with no lift (with another floor to climb inside), but it was tough climbing those narrow, steep stairs.
Positive section of review
The lady at the front desk was very helpful and professional. Room was nice. Shower was great. Bed was comfy
Negative section of review
I had a heavy suitcase to get down a few stairs but everything else was great
Positive section of review
Excellent room, lots of space and right in the centre of London
Positive section of review
Breakfast was the only good thing about the hotel.
Negative section of review
The room was very shabby, really needs updating. The shower holder was broken, the bathroom cupboard was full of mould. The shower curtain was mouldy. We were not advised that there would be a Bruce Springsteen tribute act on the Saturday night of our stay, although that wasn't to bad, it was the noise until 3.30 am which was really awful. The hotel is left un-manned of an evening so no one to complain to. We left before the staff arrived the next day.
Positive section of review
Location excellent, quiet lovely surroundings
Negative section of review
All was as expected
Chapel Saint Leonards, United Kingdom
Positive section of review
lovely and modern and plenty of space