1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We had an unexpected upgrade to the seaview room on the 3rd floor Room 309! will definitely try to book that room again! The view of the estuary and beach were superb both in the evening with little yachts out on the sea and again to wake up to in the morning with fishermen and boats setting off for the day. Wished we could've stayed longer !
Negative section of review
We had an early start so missed breakfast completely. It seems a shame that if ,like us , many visitors have to leave before 7.30a.m. , some simple self service continental style breakfast couldn't be arranged even if a more leisurely Full English takes longer to prepare. However a Kettle for tea & coffee making is available in the room.
Positive section of review
We were pleased with the apartment which was modern and bright. We were met by Izabela who was lovely, friendly and very helpful. There were some food supplies milk, tea, coffee, butter and jams provided which were unexpected but a nice touch. The apartment was also in a good location for us.
Negative section of review
One of our party found the mattress to be a little soft for her but you cannot please everyone. Maybe more seating in the lounge area but we used the dining chairs.
Positive section of review
We loved everything from the location, views, comfiest bed, hot tub, breakfast selection and the hosts! We spent one night at the property but it felt like a proper holiday with such a laid back atmosphere.
Positive section of review
Luxurious. Amazing and attentive staff. Best service I’ve experienced in a hotel. The spa was beautiful and we received a complimentary breakfast which was a surprise!
Positive section of review
Absolutely everything, best stay ever! Nice views, everything is thought over in detail, very clean and Mark and Ann are such lovely hosts. This deserves a 11/10
Negative section of review
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Positive section of review
Cosy cottage feel, yet central to York. Very clean, decor was in keeping with the building and excellent communication from host.
Negative section of review
Nothing, all fabulous.
Positive section of review
The setting, the room was beautiful and the bed very comfortable.
Negative section of review
We had coffee and a sandwich before going to a wedding. The sandwich was poor….the bread was dry, garnish scanty. The breakfast was very average, we expected better.
Kyle of Lochalsh, United Kingdom
Positive section of review
There was a problem with wi-fi
Positive section of review
Staff good.
Negative section of review
Very noisy. Had a keg delivery at 6am and sounded like you’re in a tenpin bowling alley for next hour. Very noisy for rooms at the front.
Positive section of review
Nice area
Negative section of review
Bit unkept. Missing carpet on stairs. Stairs dirty.