1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Everything from the moment we arrived until we left was perfect! I have stayed in Blackpool many times over the years and overall don't have the highest expectations when booking a last-minute weekend break but staying at the Westfield exceeded them all. From the thoughtful little extras in the room and bathroom to the fantastic breakfast we received in the morning, we could see how much thought and care had gone into making sure we had a wonderful stay. We have already booked to return and can't see ourselves staying anywhere else from now on.
Negative section of review
Leaving
Positive section of review
The room was clean comfortable. Accessible room was good. Plenty of room for a wheelchair. Staff were friendly and we accidentally set off emergency alarm in bedroom and staff attended quickly to ask what’s wrong.
Negative section of review
At breakfast the restaurant had had an event at breakfast. They were understaffed which meant they were out of food items, even tea urn wasn’t full of water. They had had no time to replenish anything. Made breakfast price seem like I paid for seem overpriced.
Positive section of review
Lovely place to stay! A friendly and welcoming gentleman named Gordon made sure our stay was comfortable by providing some snacks, coffee and towels for our room. Thank you, we appreciated that!
Negative section of review
None. It was good!
Positive section of review
Clean room. Fresh towels and comfortable beds. Staff friendly plenty of parking spaces.
Negative section of review
No food availability on Mondays and Tuesdays. WiFi was almost nonexistent.
Positive section of review
Very spacious and everything that you require was available and had wi fi.i
Negative section of review
As I have had hip replacement I found the bed too low for me to get in and out off but they were not to know that I had this problem,apart from that the bed was very comfortable.
Positive section of review
Breakfast had enough options. Staff was very helpful
Positive section of review
Location was great. Staff very accommodating
Negative section of review
Shower was a bit temperamental
Positive section of review
Location beside Bakerloo tube line
Negative section of review
The hostel was just dirty, toilets, showers and room. Sadly. These facilities should be given extra attention, easy to turn around. Whilst luggage storage was free and well advertised for the day, something that I was surprised by was you had to buy a padlock from reception (£5) to secure you belongs in the room. This should be advertised on the front page along with the complimentary luggage storage during the day. Also, whilst it is great having a plug to charge devices, you need to install even a very simple basic shelf for phones to be stored on. Mine dropped off my bed to the bed below where the person was sleeping.
Positive section of review
Location was perfect, no breakfast
Negative section of review
The view was fantastic
Positive section of review
Location
Negative section of review
Room did not lock