1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Beautiful quiet location. Fabulous views from the bedrooms and the beer garden. The staff were exceptional all very friendly, polite and welcoming. All were genuinely keen to make your stay as easy as possible. The rooms were fabulous, large and airy and spotlessly clean. Dinner was a delight with beautifully presented dishes that were way above ‘pub food level’. Breakfast was cooked to order, fresh and plentiful.
Negative section of review
They got very hot in the evening and no air conditioning. There was a fan supplied though.
Bowness-on-Windermere, United Kingdom
Positive section of review
This house was wonderful! Lovely, spacious and bright with tonnes of room and massive bedrooms, we went as a group of 6 girls and there was no waiting around for bathrooms which is always a bonus. The facilities were good, it had everything we needed. Location was excellent and we had no problem parking on the main road after 5 as we were out all day. I would highly recommend this place for families or friends.
Negative section of review
No issues!
Positive section of review
The apartment was in a great location being a 5 minute walk to the strip of shops, restaurants and public transport making it very convenient. Upon checking in there were a few goodies as a welcome gift, including milk. Always appreciated. Communication with Sophie (property manager) was prompt via WhatsApp and also appreciated especially over a long weekend.
Negative section of review
We have not stayed in a basement apartment before and due to the heavy footsteps from the tenant in the apartment above during the day and night, we probably won't again. If stairs are an issue for you (not us) going down the stairs to the basement apartment may be a problem. TV did not work but Sophie promptly organised a technician to fix the issue but unfortunately he could not fix the streaming service which also was not working. Another technician came in the afternoon of that same day to fix that issue. For our inconvenience we received some more goodies. There is a booklet explaining how items in the apartment function/ how to operate appliances but in some instances not clear or correct. This has been pointed out to Sophie who was going to update this document for future tenants.
Positive section of review
Nice hotel, clean, rooms are large, bed is comfortable and large. Reception desk very polite and available 244/7.
Negative section of review
No breakfast served. Reception desk women wear islamic veil which I feel offended by, I would prefer a neutral personel.
Positive section of review
Polzeath is a beautiful place, you cant go wrong with a visit to this beach and surrounding area.
Negative section of review
On booking .com site, all rooms shown are spacious, bright and have an ocean view, the one we got (superior king - £200 for one night), was small and dark with a view of some bins. No chance of an upgrade, feel totally lied to and ripped off. This was meant to be a treat, and was just dissapointing. A warning, all rooms face the back of the hotel. Only appartments face the sea.
Positive section of review
Great breakfast, lovely room and facilities, beautiful surroundings, good restaurant
Negative section of review
Staff shortages meant that the restaurant service was slow, but food was great when it arrived.
Positive section of review
A very nice quirky little property very close to town centre.
Negative section of review
Bed was a bit too low for us older people and the bed settee in living room was a bit uncomfortable. The heating was a problem to control. It kept coming on in the night. We were up and down trying to put it off
Positive section of review
Good communication, quick transport into city.
Negative section of review
No door key only electronic. On arrival accommodation was occupied. Called contact who told me person in the room had gone to incorrect room but they had been there awhile and room/bed was not fresh! Was now concerned someone else could enter room as code was given out. Would suggest a key for security reasons. Room was by a busy road (approach to roundabout to Blackwall tunnel) near constant traffic.
Positive section of review
Warm welcome and comfortable accommodation
Negative section of review
We weren’t told that restaurant wasn’t open all week
Positive section of review
Space, kitchen, location, 24 hrs reception
Negative section of review
The stairs
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