1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The apartment was beautifully decorated, quiet and comfortable. Good to have a garage available, though it is height limited, so our kombi van wouldn't fit in. Plenty of space for a regular vehicle though. We parked at the nearby multi-story.
Negative section of review
The waterfront is not quite as exciting as it sounded, the cafes etc were in a cluster of (mostly) fast food restaurants on the other side of the nearby footbridge.
Positive section of review
Lovely property, very spacious and clean. Had everything we needed and nicely decorated. Couldn't fault it. Ideal location in terms of access to restaurants and drinks. Good communication with hosts prior to arriving. Highly recommend.
Positive section of review
Highly recommend this Guest house. The owners were very welcoming. Nothing was too much trouble. Room was comfortable and the breakfast was first class
Positive section of review
Discount was given for the lift not working. The staff were pleasant. The room was clean and tidy. the location is great for train station.
Negative section of review
The lift didn't work and we were on floor 6. The air-con wouldn't stay on. The shower tray quickly filled with water so that two could not show one straight after the other. We were told at arrival on Saturday that breakfast was 7-10, but on the Monday it finished 9:30 so we were late.
Positive section of review
Clean comfortable and with good effective double glazing! Great staff and good “grab & go” breakfast. Good location for our purpose.
Negative section of review
Very near m62 and would have been a challenge if in a room nearer that.
Positive section of review
Amazing setting, very clean and comfy, hot tub was perfect. Very lucky to have seen the northern lights on our first night!
Negative section of review
Nothing it was great
Positive section of review
Staff were lovely, breakfast was great, brilliant location.
Negative section of review
Rooms were very small, no mirror in the bedroom when trying to get ready, rooms extremely hot.
Positive section of review
Great location, very convenient
Negative section of review
The process of needing to share ID, photos, and then a large deposit that takes 2 weeks to return, makes it a significantly awkward process to go through
Kingston upon Thames, United Kingdom
Positive section of review
Convenient location.
Negative section of review
We booked and paid for accommodation for 4 people. Unfortunately the sofa bed was totally broken and we had to move the mattress to sleep on the floor for one night. We asked to be financially compensated for this, but it was not possible. Instead, we were made to move into a much smaller place and lost 3h during our first day of the holiday. When we asked to be compensated for this, we were offered 20 GBP, which is hardly proportionate for the hassle and downgrade into a smaller place. The freezer did not close well and was full of ice.
Positive section of review
Everything
Negative section of review
Everything